Experience

qnectU IT Services Utah

• United States
• Computer and Network Security
• 1 - 100 Employee

• Operations Manager

  • Jun 2022 - Present



Liberty Signs Inc.

• United States
• Advertising Services

• Operations Manager

  • Jun 2021 - May 2022



United States Air Force

• United States
• Defense and Space Manufacturing
• 700 & Above Employee

• Quality Assurance Evaluator

  • 2010 - 2011

  Ensured QA oversight of two aircraft maintenance contracts valued at $407M, encompassing 40 inspectors and 7 world-wide locations. Provided managerial assistance to the Program Manager, Site Manager and contracting office. Maintained technical competency in all areas of surveillance to ensure proficient administration. Developed and implemented QA audits and checklists to validate discrepancies and corrective actions taken.• Quality Assurance (QA) auditor of a $407M aircraft contract. Validated maintenance inspections for over 1,000 flights.• Led the review of QA evaluation plans and schedules; identified key maintenance indicators, updated standards across 7 worldwide locations resulting in an 18% increase in inspection effectiveness.• Provided sole contract surveillance in Afghanistan; performed 150 inspections of 15 aircraft and 80 contracted personnel.• Directed timely contractor action during a sandstorm; sheltered 15 aircraft, prevented damage to $31.5M in assets.

• Assistant Flight Chief

  • 2009 - 2010

  Managed 110 maintenance personnel from 4 different job specialties, composing 9 separate operational shops that performed higher level maintenance and support of 82 aircraft. Developed, implemented and tracked training programs and job skill qualifications. Oversaw personnel manning requirements, facilities and equipment required to support the organization. Enforced discipline, procedures and compliance in accordance with the management’s philosophy.• Established a training program to overcome a 33% inspection failure rate; resulted in 32 straight passes, 15 of which were “zero deficiency”.• Oversaw Crash Recovery operations at two Air Force bases simultaneously during a partial runway closure.• Filled a no-notice, mission essential position for a partner organization as Maintenance Superintendent; repaired and staged aircraft for 360 flights.• Overcame challenge of 6 trainees to each trainer; designed a new high level inspection concept, Quality Assurance pass rate climbed 6%.• Initiated a comprehensive aircraft damaged/disabled training program; trained 80 personnel in 100 tasks over 90 days, increasing organization qualifications 350%.

• Aircraft Maintenance Production Superintendent

  • 2007 - 2009

  Directed all scheduled and unscheduled maintenance of 28 aircraft valued at $2.6B. Led 5 expediters and 110 Airmen. Authorized parts ordering and supply cross-utilization. Developed and implemented maintenance plans required to meet an annual flying program of 2,754 flights. Chaired daily operational production meetings and briefed supervision at multiple levels of aircraft status and maintenance plans.• Maintenance Production Superintendent for Air Force Europe’s largest combined aircraft squadron; led 185 personnel from five sections in performing maintenance on 44 fighter aircraft.• Executed a $9.8M aircraft computer system upgrade; eliminated crippling anomalies without affecting mission operations.• Linchpin during an emergency Air Force wide aircraft inspection; completed the inspection during a NATO evaluation, first squadron in the Air Force to complete the inspection, and return to fully operational status.

• Section Chief

  • 2004 - 2007

  Led and mentored 80 personnel in two shops. Managed 15 aircraft parking facilities. Established, implemented and verified personnel training and skills qualifications. Evaluated daily operations and QA reports for maintenance trends, safety concerns or examples of best practices. • Provided meticulous oversight of 19,000 computerized maintenance entries; achieved a 0.6% error rate, well-below Air Force Europe’s 3% standard.• Directed the repair of 2,000 aircraft maintenance discrepancies which resulted in a 2.1% deficiency recurrence rate, lower than the 4% Air Force standard.• Oversaw the Hazardous Materials program; earned a “zero deficiencies noted” during the Environmental, Safety and Occupational Health Compliance Assessment and Management Program inspection (ESOHCAMP).• QA Evaluator performed daily inspections during Operation Enduring Freedom; encompassed 2,000 flights, 35,500 tons of cargo and 81,000 personnel transported.• Drafted Bagram Air Base, Afghanistan’s aircraft Crash Recovery S.O.P.; coordinated input through 12 separate agencies.• Highlighted critical man-power shortage to Air Force HQ; enhanced organizational manning 25% and increased fight line safety for personnel and aircraft.• Served as Bagram Afghanistan’s Senior Non-Commissioned Officer (SNCO) organization’s Vice-President; led 125 SNCO’s, mentored 420 Airmen.

• Assistant Section Chief

  • 2003 - 2004

• Aircraft Maintenance Technician Student

  • 2002 - 2003



US Army

• United States
• Law Enforcement
• 1 - 100 Employee

• U.S. Army Recruiter

  • 1998 - 2002

• Patriot Missile System Operator/Maintainer

  • 1995 - 1998

• Assistant Gun Chief

  • Jan 1991 - Jul 1995