Experience

Sundale Garden Village

• Site Manager

  • Dec 2010 - Present

  Operational management of a 50 bed aged care centre – Funding management (ACFI), accreditation, internal and external auditing, bond and licensing, client communication and resident satisfactionOperational management of a 71 unit retirement village – Sales and marketing, preventative maintenance and grounds, activities and lifestyle, resident satisfaction and committee involvementFinancial responsibility for a 2.1million dollar budget managing and forecasting wages, professional services, procurement, repairs and maintenance, marketing and trainingHuman resource management of approximately 30 staff including departments of clinical care, catering, maintenance, and housekeepingTraining and education of all staff onsite with focus on improvement in areas of communication and performance planningReporting to executive stakeholders in areas of operations, risk, financials, forecasts and sales. Developing community growth, recognition and relationsClient and professional relationsQuality assurance and compliance within the guidelines of the regulations set by the Department of Health and AgeingManagement of all operational, clinical, and support service based projects Show less

• Applications Administrator

  • Apr 2007 - Dec 2010

  Second in charge to the CIO within a multi discipline information systems department.Application administration for approximately 750 users on 120 disparate systems – Microsoft Dynamics, Sharepoint, Wecare, KCS, Virtual Roster and more.Project development and management of various software solutions within the organisation.