Tracy Wakeford

Recreationist at The Elliott Community
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Contact Information
Location
Kitchener, Ontario, Canada, CA

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Experience

    • Canada
    • Medical Practices
    • 1 - 100 Employee
    • Recreationist
      • Nov 2021 - Present

      Guelph, Ontario, Canada Plan and implement group and 1:1 recreation programs to improve the functioning of residents with a wide variety of physical, cognitive, social, emotional, developmental, spiritual or age-related needs. Documents resident progress in programs through progress notes using Point Click Care and Activity Pro. Provides a positive, supportive and welcoming atmosphere during recreation programming and encourages resident participation. Communicates and documents behavioural observations of… Show more Plan and implement group and 1:1 recreation programs to improve the functioning of residents with a wide variety of physical, cognitive, social, emotional, developmental, spiritual or age-related needs. Documents resident progress in programs through progress notes using Point Click Care and Activity Pro. Provides a positive, supportive and welcoming atmosphere during recreation programming and encourages resident participation. Communicates and documents behavioural observations of residents to other staff and team members. Show less

    • Canada
    • Mental Health Care
    • 200 - 300 Employee
    • Recreation Assistant
      • Oct 2020 - Dec 2021

      Guelph, Ontario, Canada Supervise patients while they utilize the Recreation and Fitness Centre, ensuring safety, as well as that rules and boundaries are followed. Support patients and encourage use of the facility, as well as recreation equipment available for rent. Answer phone calls and email inquiries. Communicate with patients in order to schedule massage therapy appointments.

    • Recreation Therapy Intern
      • Jun 2021 - Sep 2021

      Guelph, Ontario, Canada Work as a part of the interdisciplinary team to provide quality care to inpatients in the Dementia, Crisis and Mood, Anxiety & Psychosis streams of the Program for Older Adults. Develop, implement and evaluate recreation interventions based on patient needs. Provide 1:1 assessments and support client's in achieving their personal goals through physical, emotional, cognitive, spiritual and social growth. Documentation of client’s participation in individual and group recreation and… Show more Work as a part of the interdisciplinary team to provide quality care to inpatients in the Dementia, Crisis and Mood, Anxiety & Psychosis streams of the Program for Older Adults. Develop, implement and evaluate recreation interventions based on patient needs. Provide 1:1 assessments and support client's in achieving their personal goals through physical, emotional, cognitive, spiritual and social growth. Documentation of client’s participation in individual and group recreation and leisure activities. Develop and maintain meaningful relationships with clients that focus on improving their quality of life.

    • Canada
    • Construction
    • 1 - 100 Employee
    • Office Administrator
      • Oct 2018 - Sep 2020

      Petersburg, Ontario, Canada Managed correspondence by answering incoming phone calls, taking messages and directing calls accordingly, responded to emails and greeted walk in customers. Received and recorded invoices, proficient with Quickbooks software, ensuring vendors were paid in a timely manner. Assisted with Human resources contributing with payroll and planning company events.

    • Canada
    • Hospitality
    • 500 - 600 Employee
    • Server/Bartender/Variable Manager
      • Feb 2015 - Nov 2018

      Guelph, Ontario, Canada Effectively multitasks and works well under pressure, demonstrated through serving several tables at a time, as well as large parties and working within time restraints. Demonstrates a strong attention to detail when dealing with menu changes, guest preferences and allergies, and communicating these to kitchen staff and management. Works effectively under pressure in a fast pace environment to accomplish all tasks. Demonstrates excellence in customer service and guest satisfaction, and… Show more Effectively multitasks and works well under pressure, demonstrated through serving several tables at a time, as well as large parties and working within time restraints. Demonstrates a strong attention to detail when dealing with menu changes, guest preferences and allergies, and communicating these to kitchen staff and management. Works effectively under pressure in a fast pace environment to accomplish all tasks. Demonstrates excellence in customer service and guest satisfaction, and received recognition for enthusiasm and professionalism. Show less

    • Real Estate
    • 1 - 100 Employee
    • Sales Associate
      • Mar 2017 - Sep 2018

      Puslinch, Ontario Generate and follow up on leads by cold calling, emailing and meeting with potential customers. Manage leads through Salesforce Propertybase. Compile and present pricing proposals and sales documents. Design marketing materials, such as print ads and signage, and manage marketing budget.

    • Spectator Sports
    • 700 & Above Employee
    • Special Event and Activation Team Member
      • Mar 2015 - Oct 2016

      Toronto, Ontario, Canada Assist with set up and tear down of special events and game day activations. Communicate and work with other Activation Team members in order to safely and efficiently organize and execute all activations and promotions, including in-game and offsite events Enthusiastically interact and engage with fans throughout Junior Jays Saturdays, Fan Fest Fridays, Home Opener, Canada Day and other promotional games

    • Canada
    • Spectator Sports
    • 1 - 100 Employee
    • Game Day Operations Intern
      • Oct 2014 - Apr 2015

      Hamilton, Ontario, Canada Worked with a team of 8 to organize and execute all in game promotions, demonstrating organization skills and high attention to detail. Interacted with fans with enthusiasm and professionalism, enhancing their game day experience. Assisted with set up and tear down of equipment. Attended pre and post-game meetings providing constructive feedback.

    • Canada
    • Restaurants
    • 1 - 100 Employee
    • Server
      • Sep 2013 - Oct 2014

      Toronto, Canada Area Interact with guests to provide professional food and beverage service. Able to multitask and work effectively under pressure, demonstrated through serving up to 8 tables at a time, within time restraints. Demonstrate a strong attention to detail when dealing with menu changes, guest preferences and allergies, and communicating these to kitchen staff and management.

    • Intern
      • Jan 2013 - May 2013

      Toronto, Ontario, Canada Daily management of social media initiatives such as Facebook and Twitter. Assistance in coordinating events such as samplings. Development of presentation materials for sales & marketing. Research best practices and innovation. Key contact when sourcing content from Sales Reps. Developing sales reports.

    • Server/Bartender
      • Sep 2011 - Jun 2012

      Vancouver, Canada Area Friendly, efficient food and beverage service for up to 30 guests at a time. Worked effectively under pressure in a fast pace environment to accomplish all tasks. Demonstrated excellence in customer service and received recognition for enthusiasm and professionalism. Showed leadership skills by opening and closing of bar and helping dining room servers.

    • Youth Worker
      • Mar 2011 - Aug 2011

      Guelph, Ontario Used interpersonal skills, including problem solving, stress management and active listening when working with 10 adolescent girls. Was willing to work flexible hours, including early mornings and overnight shifts. Used strong teamwork skills when interacting with co-workers to coordinate the girls’ schedules, household chores and mediate any issues.

    • Restaurants
    • 1 - 100 Employee
    • Hostess/Server
      • Apr 2008 - Aug 2011

      Guelph, Ontario Greeted all guests and organized waitlists of up to 50 tables. Used teamwork and multi-tasking skills, helping other servers clear tables and run food. Stayed positive and enthusiastic throughout shifts of up to 10 hours. Improved interpersonal skills while interacting with guests, co-workers and management team.

Education

  • Georgian College
    Therapeutic Recreation/Recreational Therapy
    2020 - 2021
  • George Brown College
    Post Graduate Diploma, Sport and Event Marketing, Sport and Event Marketing
    2012 - 2013
  • University of Guelph
    Bachelor of Arts Degree, Social and Applied Human Sciences
    2007 - 2010
  • University of Ottawa / Université d'Ottawa
    Bachelor of Commerce
    2006 - 2007

Community

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