Torissa Martinez

Medical Administrative Assistant at Neurosurgery and Spine Consultants
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Contact Information
Location
San Antonio, Texas, United States, US

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Experience

    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Medical Administrative Assistant
      • Dec 2022 - Present
    • United States
    • 1 - 100 Employee
    • Service Advisor Administrative Assistant
      • Oct 2021 - Present

      • Assist with data transfer to new payroll and SharePoint system • Assist with data entry and payroll • Answer incoming calls and respond to client, case manager, or employee calls as appropriate • Assist with processing of new customers following established procedures • Request new service plans form case manages and case workers as needed • Keep client files up-to-date • Record customer discharges and transfers as necessary and deactivate files • Prepare record and track files going to storage • Process customer’s new employees, changes in current employee pay levels, address, etc • Assist in distribution, fixing, and filing quarterly report to customers and case managers • Maintain positive relationships and open communication with customers, customer’s families, case managers, vendors, and all other business representatives • Observe confidentiality policies at all times • Comply with federal, state, and company policies, procedures, and regulations • Perform other related duties as assigned Show less

    • United States
    • Legal Services
    • 1 - 100 Employee
    • Medical Records Transcriptionist
      • Jun 2021 - Oct 2021

      • Producing record summaries from medical records • Working with dictation transcriptions • Developing and maintaining proficiency with the use of the company’s proprietary workflow and information management system • Provide feedback regarding other medical transcriptionist/scribes to help improve their quality and accuracy • Providing constructive input to help improve systems and processes • Proofing qualitative sections of life care plans and other damages valuation documents • Formatting to conform documents to style sheet frameworks Show less

    • Case Manager
      • Mar 2021 - May 2021

      • Interviewing clients • Data entry • Making limited eligibility decisions • Filing paperwork on behalf of those they are assisting • Making contact with collateral sources • Informing clients of community resources • Reception activities • Scheduling client meetings with workers • Interviewing clients • Data entry • Making limited eligibility decisions • Filing paperwork on behalf of those they are assisting • Making contact with collateral sources • Informing clients of community resources • Reception activities • Scheduling client meetings with workers

    • United States
    • Higher Education
    • 700 & Above Employee
    • Case Investigator
      • Sep 2020 - Mar 2021

      • Provides support to the San Antonio Metro Health Department as a public health professional • Obtain and review patient demographic, location, laboratory, clinical, and risk information available in health department surveillance systems in order to determine investigation priorities, per San Antonio protocols. • Assess a patient's ability to safely and effectively self-isolate at home, with adequate water, food, prescription medicines, and other necessities. As well as provide resources provided by San Antonio to a large range of socioeconomic demographic. • Collaborate and coordinate with a team of public health professionals to efficiently obtain clinical and sociodemographic information, provide necessary supportive services during for isolation, and notify close contacts of exposure to COVID-19 • Provided referral requests to obtain medical records, school aged student documents, missing information, and missing lab reports from providers. Show less

    • United States
    • Hospitals and Health Care
    • 500 - 600 Employee
    • Medical Scribe
      • Mar 2020 - Sep 2020

      • Was trained in medical billing, medical terminology, and medical charting. • Accurately and thoroughly document medical visits and procedures as they are being performed by the physician • collect, organize and catalog data for physician quality reporting system and other quality improvement efforts and format for submission. • Understanding of medical terminology, anatomy and physiology, diagnostic procedures, pharmacology, and treatment assessments to the extent required to understand and accurately transcribe dictated reports. • Attend trainings on diverse subjects such as information technology, legal, HIPAA and regulatory compliance, billing and coding. Quickly assimilate new knowledge into processes and procedures. Show less

    • Law Practice
    • 1 - 100 Employee
    • Administrative Assistant
      • May 2016 - Aug 2020

      • Arranged conference itinerary, meeting requests, and travel reservations for office personnel. • Handled in-person inquiries, answered telephones, and ordered and dispensed supplies. • Set up and maintained paper and electronic filing systems for records, correspondence, and other material. • Maintained office and event calendars. • Billed and provided account information to clients. • Took dictation in shorthand or by machine and transcribed information. • Arranged conference itinerary, meeting requests, and travel reservations for office personnel. • Handled in-person inquiries, answered telephones, and ordered and dispensed supplies. • Set up and maintained paper and electronic filing systems for records, correspondence, and other material. • Maintained office and event calendars. • Billed and provided account information to clients. • Took dictation in shorthand or by machine and transcribed information.

    • Sustainability Representative
      • Feb 2019 - Dec 2019

      • Oversee social media campaigns. • Create flyers using the Canva application. • Host events geared towards sustainability. • Provide students with educational resources concerning sustainability. • Upkeep community garden. • Perform administrative duties such as answering phone calls and taking messages. • Assist and run special projects for department. • Managed multiple small teams. • Train new employees on policies, procedures and special projects • Oversee social media campaigns. • Create flyers using the Canva application. • Host events geared towards sustainability. • Provide students with educational resources concerning sustainability. • Upkeep community garden. • Perform administrative duties such as answering phone calls and taking messages. • Assist and run special projects for department. • Managed multiple small teams. • Train new employees on policies, procedures and special projects

    • Australia
    • Non-profit Organizations
    • 1 - 100 Employee
    • Intern
      • Jan 2019 - May 2019

      • Served on a clinical team • Help assessment of Ados-2 examinations • Observe and help assess L2FA testing • Clinical hours: 100 • Served on a clinical team • Help assessment of Ados-2 examinations • Observe and help assess L2FA testing • Clinical hours: 100

    • United States
    • Higher Education
    • 700 & Above Employee
    • Work Study Student
      • Aug 2017 - Oct 2018

      • Greeted all visitors and provided them with information about the facility, membership, and policies. • Enforced the rules and ensure safety to all those in the facility. • Handled all in-person inquiries as well as incoming call requests. • Greeted all visitors and provided them with information about the facility, membership, and policies. • Enforced the rules and ensure safety to all those in the facility. • Handled all in-person inquiries as well as incoming call requests.

Education

  • University of the Incarnate Word
    Bachelor's degree, Psychology
    2015 - 2019
  • University of the Incarnate Word
    Master of Arts - MA, Health/Health Care Administration/Management
    2020 - 2021

Community

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