Tommy Queen is a seasoned professional with a strong background in strategic planning and customer-centric leadership. As a seasoned train dispatcher at Norfolk Southern Corporation, he successfully directed railroad train movement over 450 miles of main line track, honing his expertise in logistics and route optimization. Throughout his 42-year tenure, Queen has refined his skills in Microsoft Office, PowerPoint, and Excel, while also developing proficiency in research and customer service. His experience has also equipped him with expertise in Html, allowing him to effectively communicate with diverse audiences. With a strong educational foundation, Queen has cultivated a unique blend of technical and interpersonal skills, making him a valuable asset to any organization.