Experience

The Midcounties Co-operative

• United Kingdom
• 1 - 100 Employee

• Step-Up Team Leader

  • May 2020 - Present

  - Till work: processing a variety of payment methods, greeting customers, dealing with customer complaints, in a polite and professional manner. - Providing excellent customer service from behind the tills and around the shop floor, ensuring maximum customer satisfaction at all times. - Handling deliveries and aiding in getting these items out onto the shelves as quickly as possible, ensuring stock rotation takes place and the shelves are neat and tidy. - Cleaning and facing up the store at the end of each working day to ensure the store is at an exceptional standard for customers in the morning. - Handling cash, for example balancing tills, dealing with banking and the handling of the safe. - Delegating tasks to my colleagues, and ensuring they are confident in the tasks assigned to them and they remain motivated throughout. - Having the responsibility of locking up at the end of the working day, but also opening the store ahead of the working day. This requires excellent time management.



Pledge Office Chairs Ltd

• United Kingdom
• Furniture and Home Furnishings Manufacturing
• 1 - 100 Employee

• Sales Administrator

  • Jun 2018 - Jun 2020

  ● Organising filing system - alphabetical and numerical, this enhanced my organisation skills, accuracy was essential to ensure files can be found in the future. ● Archiving all last financial year’s files to make room for new financial year’s files. ● Sorting the files that were older than 5 years and arranging confidential shredding. Bagging up ready for collection. ● Inputting new prices for products onto the database. ● Helping out with any other duties within the office. ● Assisted in the canteen, making sandwiches and teas and coffees. Loading the dishwasher and clearing and cleaning tables. Operating the till, taking cash and giving the correct change for food and snacks. Set up tables and served tea and coffee to visitors, ensuring I was polite and friendly at all times.



COD & WAFFLE LIMITED

• United Kingdom
• Restaurants
• 1 - 100 Employee

• Waiter

  • Nov 2018 - Mar 2020

  - Taking the orders of customers, whom I have greeted on their arrival into the restaurant. Then serving food and drinks to the customer/s. - Taking payment from customers, either by card or by cash. - Cleaning the restaurant after closure for the day, during the day and clearing tables once a customer has left. This all includes loading and unloading the dishwasher when needed. - Checking if the customer/s order is satisfactory and seeking the feedback after they have eaten, and have helped out a few shifts in the kitchen.



ACCENT Office Interiors Ltd

• United Kingdom
• Architecture and Planning
• 1 - 100 Employee

• Work Experince Student

  • Jul 2019 - Jul 2019

  This placement was one weeks work experience at Accent. I can say that my time at Accent has been very enjoyable and I feel that through this short period of time, I have made some great connections and developed new skills. My placement involved: - Redesigning the "likes & dislikes" handout for clients. - Observing a sales meeting. - Surveying and creating a floor plan of the main office. - Attending a meeting with a client, showing the design phase of a project. - Designing my own design for a project. - Drawing up these ideas on CAD (2D) and then on SketchUp (3D). - Attending a handover meeting with a client, which a project has just been completed at.