Tom Berry
Customer Service Trainer at Disability Smart Solutions- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Experience
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Disability Smart Solutions
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United States
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Public Safety
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1 - 100 Employee
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Customer Service Trainer
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Jun 2014 - Present
Customer Service Trainer for ADA Law Compliance and Disabled Consumer concerns for businesses. Write customer service curriculum for both live and recorded customer service training programs. Facilitate Mystery shopping for disabled consumer concerns, as directed by the business owner. Write blog articles regarding customer service and the disabled consumer, with a focus on what business owners need to know in order to meet ADA Compliance and engage the senior and disabled consumer market.
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Orange County
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United States
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Government Administration
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100 - 200 Employee
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Customer Service Specialist
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Jul 1984 - Present
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Education
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Seminole State College of Florida
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