Experience

S2 Security Corporation

• Software Development
• 1 - 100 Employee

• Technical Support Engineer

  • sept. de 2016 - - actualidad



Securitas Electronic Security, Inc. (Formally Diebold Inc.)

• Instructor, access control and alarm systems

  • dic. de 2001 - - actualidad

  Train installation and service technicians on Bosch, Pacom and DMP intrusion alarms and Lenel access control system. Instruct Alarm Boot Camp, a unique course designed to introduce technicians new to electronic security on basic concepts, terminology and wiring. Previously worked for Diebold as Enterprise Security Programmer and customer support. Accountable for remote programming, maintenance (performing backups and archiving), customer support, customer training and upgrades. Systems supported were Software House (C-Cure 800 and 9000), Lenel OnGuard, Pacom GMS (Version 3.x), Sielox Pinnacle, and AMAG Symmetry. Provided service through remote connections to customers systems, phone support with occasional site visits.Began with company providing technical support to intrusion alarms, access control and video systems, supporting Bosch, DMP, Pacom, Ademco, and Diebold proprietary alarm systems. Provided phone and site support of Lanex/Verint, Honeywell, NICE and GE security video systems and phone and site support of Lenel OnGuard and Pacom GMS access control systems.



Tyco/ADT

• Design
• 1 - 100 Employee

• Project Manager

  • ago. de 2001 - dic. de 2001

  Created and organized installation documentation. Followed up on installations; resolved problems. Created and organized installation documentation. Followed up on installations; resolved problems.



Mosler Incorporated

• United States

• Technical Support Representative and Access Control Instructor

  • ago. de 1981 - ago. de 2001

  Served as Supervisor of Mosler Repair Center, Bench Repair Technician, Field Service Technician Served as Supervisor of Mosler Repair Center, Bench Repair Technician, Field Service Technician