Experience

Artscapy

• United Kingdom
• Technology, Information and Internet
• 1 - 100 Employee

• Product designer - UI Specialist

  • Mar 2022 - Present

• UI Designer and Front End Executive

  • Mar 2021 - Mar 2022


ThirdBlock
• United Kingdom
• Software Development
• 1 - 100 Employee
• Product designer - UI Specialist

  • Nov 2021 - Present

Dolchivic
• United Kingdom
• Personal Care Product Manufacturing
• Co-Founder & Creative Director

  • Jan 2016 - Present


YSYS

• Egypt
• IT Services and IT Consulting
• 1 - 100 Employee

• Digital Product Designer

  • Nov 2020 - Dec 2020

  Your Startup, Your Story is a startup community for founders, developers, creatives, investors and more on a mission to make a difference. Started in 2017, YSYS has sought to create a diverse network that can provide opportunities, events and support to those who may not have/know of availability. They have partnered with many different companies, institutions, and startups such as Google, Reebok, Figma, Publicist Sapient, Hero, Thisplace, Sparck and many more. The Creativity Works: Digital Product Design programme, supported by the Mayor of London, is a programme to support a select number of young BAME, aged 19-24, to enter the tech industry through career coaching, classes and industry events over 6 weeks followed by ongoing mentorship. While on the programme, I was able to take great communication, career development, problem solving and UX design classes which helped expand my skill set and create a plan for my career. Show less



EventsTag

• Events Services

• Product and Technical Creative

  • Dec 2018 - Dec 2020

  My role was to provide support to the company with various jobs. This includes working as a middleman to liaise with both the technical team and other workers in order to test new software, hardware and event photography, videography, technical experiential setups.My role also included working as a product assistant, liaising with both the technical and design team in creating assets and assisting in designing the website.I also provided support to the developers by testing out new features (e.g video or photo booth, AR and sound features), creating reports and spreadsheets that allow them to keep up with current and previous tasks, researching new potential software, helping with email marketing and analyzing google analytics.Lastly, when issues arise with non-technical team members I helped in inspecting both the company website and the bespoke software code to find solutions for problems that arise. Show less

• Tech Assistant / Customer Excellence Representative

  • Nov 2015 - Dec 2018

  The Customer Excellence team is the main point of contact for clients once a deal is sealed, we ensure that the service delivered meets our client’s expectations and that we are there to readily support them when they need us. Also support on site activations.



Starling Bank

• United Kingdom
• Banking
• 700 & Above Employee

• CS Team Member

  • Aug 2018 - Dec 2018

  My role involves providing exceptional customer service via phone, email, live chat and social media. Offering solutions and technical support to customers about their accounts, cards and app functionality. Testing out new app functionalities with the design team. My role involves providing exceptional customer service via phone, email, live chat and social media. Offering solutions and technical support to customers about their accounts, cards and app functionality. Testing out new app functionalities with the design team.



CEW Communications

• United Kingdom
• Public Relations and Communications Services
• 1 - 100 Employee

• Junior

  • Aug 2017 - Jul 2018

  My role was to support the team and be an all-rounder as the company worked with businesses ranging from startups to multinational companies, in both around the London tech ecosystem and internationally. I liaised with different companies to help reach their targets, this includes social media strategy and management, event support, workshops, influencer engagement, digital and email marketing, media relations and PR strategies. Apart from my main role, I also helped in re-designing the company’s website, manage both the company’s and client’s social media accounts, and created blog content. Show less



City, University of London

• United Kingdom
• Higher Education
• 700 & Above Employee

• Computer Science Student Ambassador

  • Oct 2015 - Sep 2017

  Supporting the Computer Science department throughout the day. Chatting to visitors, parents and students about the course and showing visitors subject specific facilities (eg. computer labs and student areas) Supporting the Computer Science department throughout the day. Chatting to visitors, parents and students about the course and showing visitors subject specific facilities (eg. computer labs and student areas)



John Lewis

• United Kingdom
• Truck Transportation

• Customer collection/ Stock management partner

  • Oct 2013 - Sep 2015

  My role as a stock management partner included monitoring inventory and maintaining product levels. I also loaded and unloaded stock cages, delivered stock to departments and stocked shelves. I worked quickly and efficiently whilst performing the job safely at all times. Other main duties of mine included providing excellent customer service as I also worked in click and collect, the customer order facility. I had to ensure that customers were attended to quickly and queries solved effectively whilst also managing daily rotas for other partners. Furthermore, I used Sales Force and Stock Management Software on a daily basis to check deliveries and dealt with queries from customer complaints to making sure scheduled deliveries arrived on time Show less



Ablestoke Financial Planning LLP

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Personal Assistant to Financial Consultant/Protection Advisor Work Experience

  • Aug 2014 - Sep 2014

  My 3 week financial work experience included shadowing and liasing with team members of Ablestoke Financial Planning, one of the top 10 firms of the biggest financial adviser network in the UK called Intrinsic. During this experience I was taught basic financial principals and what is needed to educate and coach clients to improve their financial circumstance and enabling them to acquire their first property, having provisions for the medium to long term. Whilst undertaking day-to-day tasks including inputting client information into the software system, receiving inbound calls and sending e-mails and faxes to the appropriate party as instructed. Show less



JPMorgan Chase & Co.

• United States
• Financial Services
• 700 & Above Employee

• Technical Team Work Experience Student

  • Aug 2014 - Aug 2014

  My work experience with JP morgan gave me an insight in to working in a technical team and understanding the IT involved in investment banking. I was given the chance to experience different departments from sales floor trading to working with the software development team. I liased with the ruby and python development team as they were creating the latest software to be used by traders when dealing with international clients and new legacy systems. Although a short experience, I was able to intergrate myself well into the team and multitask small projects whilst simultaneously improving my knowledge on python. Show less



Cranfield School of Management

• United Kingdom
• Higher Education
• 100 - 200 Employee

• Cranfield Business Challenge

  • May 2013 - Jul 2013

  Participating in the annual Business Challenge at The School of Management, Cranfield University. The Business Challenge is a joint initiative by the Centre for Customised Executive Development at Cranfield School of Management and Develop Education Business Partnership which gives young business students the opportunity to think like real business leaders and trade in virtual stock. Participating in the annual Business Challenge at The School of Management, Cranfield University. The Business Challenge is a joint initiative by the Centre for Customised Executive Development at Cranfield School of Management and Develop Education Business Partnership which gives young business students the opportunity to think like real business leaders and trade in virtual stock.



Superdrug

• United Kingdom
• Retail
• 700 & Above Employee

• Sales Advisor / Pharmacy Assistant

  • Jul 2012 - Dec 2012

  My main role whilst working for Superdrug my role included working on the tills. I also worked as a pharmacy assistant which included liaising with the pharmacist and communicating with other members of staff to support customers who came to the pharmacy and assisting them to obtain their prescriptions. I was required to ensure that stock was constantly replenished and that all medicine was in date which developed excellent attention to detail skills. In this role, I always worked as part of a team to meet both personal and company targets. Show less