Experience

St Luke's Care

• Australia
• Hospitals and Health Care
• 1 - 100 Employee

• Administrative Officer

  • Dec 2016 - Present



Foundation Housing Ltd

• Australia
• Non-profit Organization Management
• 1 - 100 Employee

• Lodging Coordinator

  • Aug 2013 - Oct 2016



Government of Western Australia

• Government Administration
• 200 - 300 Employee

• Housing Services Officer, Housing Authority

  • Dec 2012 - Jun 2013

  • Conducting property Inspections, liaising with tenants, carrying out safety device checks and ensuring standards are sustained • Managing arrears, assisting tenants in making financial arrangements and updating subsidies • Dealing with antisocial behaviour, using a natural justice procedure to limit disruptive tenancies • Working with a number of support agencies, WA Police, Public Trustee, psychiatric and health care facilities in order to assist the tenants maintain their tenancies • Issuing Breaches and Terminations when tenants fail to adhere to their tenancy agreements • Successfully having a broad knowledge of policy and procedure in order to deal with a vast range of day to day issues raised by the tenants and scheduled tasks



BridgeStreet Residences, Serviced Apartments and Suites

• Global Solutions Specialist

  • May 2010 - Nov 2012

  • Managing a challenging workload with a wide range of clients such as Barclays, Shell, Google, Facebook and Amazon to find suitable serviced apartments to meet client’s needs • Dealing with agents and providers in the EMEA region ensuring bookings are made correctly and all specific requirements are met • Continually updating provider information to improve efficiency • Building relationships with providers to make sure rates agreed are the best available and negotiating on behalf of the client to meet budget • Successfully dealing with a high volume work environment that relies on time management and ability to prioritise • Looking after demanding clients where keeping calm under pressure is paramount



Canonbury Management

• United Kingdom
• Real Estate

• Property Management Assistant

  • Jul 2009 - May 2010

  • Providing day to day block management, dealing with maintenance enquiries of over 450 buildings • Arranging contractors and keeping an online log of the status of works • Efficiently handling personal accounts, organising payment plans and liaising with clients • Working in a paper free office, using a complex in house database and task management system • Dealing with legal matters and documentation such as Court papers, Notice of Transfer • Effectively handling a wide range of telephone enquiries and managing difficult clients



Indonesia, Philippines and Hong Kong

• Independent Travel

  • Feb 2009 - May 2009



PKL Relocation Ltd

• Account Executive

  • Jan 2008 - Feb 2009

  • Selecting appropriate serviced apartments for corporate client (KPMG) to meet individual employee requirements. • Arranging airport transfers and ensuring accurate and relevant paperwork is in place for bookings • Invoicing and end of month reporting • Diary Management for team and minute taking at client and supplier review meetings. • Personal assistant to Account Manager • Dealing with all levels of profession and different cultures • Liaising with suppliers – Maintaining and improving service • Handling complaints efficiently and processing dilapidation claims. • Property viewings in London and UK. A continuous search for new properties to add to our portfolio • Providing support to Short Let Department



Morgan=est

• United Kingdom

• Health & Safety Administrator

  • Dec 2007 - Jan 2008

  • Providing administrative support to the Health and Safety Department and senior management. • Generated data records and briefing statistics and sourcing maps for engineering purposes in the field • Day to day office duties – photocopying, laminating, filing, • Diary management & organisation of training and inductions • Use of Access for cost pricing and applicant details • Providing administrative support to the Health and Safety Department and senior management. • Generated data records and briefing statistics and sourcing maps for engineering purposes in the field • Day to day office duties – photocopying, laminating, filing, • Diary management & organisation of training and inductions • Use of Access for cost pricing and applicant details



University of Cambridge

• United Kingdom
• Research Services
• 700 & Above Employee

• Administrator & Receptionist – Faculty of Classics Enquires Office

  • Sep 2007 - Dec 2007

  • Day to day office duties – photocopying, laminating, filing, setting up meeting rooms, preparation of materials for lecturers, letter writing and paperwork for Board of Trustees. • Organisation of lecture and lunch event involving 50+ local schools • Dealing with a range of enquires from academics, students and the general public • Day to day office duties – photocopying, laminating, filing, setting up meeting rooms, preparation of materials for lecturers, letter writing and paperwork for Board of Trustees. • Organisation of lecture and lunch event involving 50+ local schools • Dealing with a range of enquires from academics, students and the general public



Independent Travel

• Philanthropic Fundraising Services

• Round the world trip

  • Nov 2006 - Sep 2007



VSO

• United Kingdom
• Non-profit Organizations
• 700 & Above Employee

• Office Services Coordinator & Travel Coordinator

  • May 2003 - Nov 2006

  • Provided professional services to staff at VSO UK including mail sorting, collection and distribution, archiving, courier needs, Reception and office relocations • Effectively dealt with colleagues within VSO London, International staff and liaising with external companies, for example, Royal Mail, DHL and Xerox • Worked in a constantly changing environment that required skill adjustment to suit task • Experience of a number of software packages including Excel, Word, Access and PowerPoint. An advanced user of internal data management systems (VA, DMS & Alchemy) • A strong communicator working with VSO volunteers often dealing with difficult situations over the phone. • Highly organised methodical working manner with attention to detail and ability to meet strict deadlines. • Proficient understanding of visa requirements and overseas travel arrangements • Experience of working within a self-managing team and project management • Organised work experience in the Press Office and Events department within VSO UK



GTA

• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Online Maps Researcher

  • Aug 2002 - May 2003

  • Accurately and thoroughly researching the location of city attractions and amenities around the world for the online Travel Guides • Quickly mastering and using complex in-house data administration systems, to input the data and plot these items precisely onto online maps for the Travel Guides • Effectively communicating with representatives from various institutions around the world to obtain data and networking to ensure that close relationships are formed • Working effectively within a team to share information and ideas for improvement