Tiffany Lisek

Regional Marketing/Business Development CMC at ORLANDO HEALTH AND REHABILITATION CENTER
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us****@****om
(386) 825-5501
Location
US
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Don Thimsen

As a personal trainer was knowable, personable and detail oriented. Did a great job.

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Credentials

  • First Aid/CPR/AED Certification
    American Heart Association | American Stroke Association
    Oct, 2015
    - Sep, 2024

Experience

  • ORLANDO HEALTH AND REHABILITATION CENTER
    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Regional Marketing/Business Development CMC
      • Jan 2023 - Present

      -Oversee business development for local Skilled Nursing facilities in the Orlando and Jacksonville area. -Build and grow census and quality mix by developing referral relationships with existing customers and developing new business. -Maintains a thorough knowledge of all facilities products and services, acuity capabilities, and physician relations. -Invest a minimum of 80% of work time on face-to-face referral development completing sales calls to physicians, hospital and medical professionals, community, managed care, and other related contacts. -Meets weekly with Administrators and department heads to discuss marketing issues. -Assist center marketing team to identify niche opportunities, market diversification, and market share strategies. -Responsible for managing leads in primary referring hospitals and ensuring a smooth discharge process for patients transitioning from a hospital setting to our centers. -Develop strong relationships with the key referral hospital personnel and identify new opportunities for partnering and growth. -Maintains an educated understanding of all-payer sources and their impact on revenue. Show less

  • Delaney Park and Orlando Health and Rehabilitation
    • Director Of Admissions and Business Development
      • Oct 2018 - Present

      Develop and oversee a comprehensive business development strategy and roadmap based on market research and close collaboration with Administator for current and upcoming developments. Build relationships with hospitals, home health agencies, hospice and SNF providers to grow census and exceed budget targets. Responsible for census growth for two facilities in the Orlando market. Verify and negotiate with patients’ insurance to ensure coverages and correct billing procedures and ICD 10 codes. Run sex offender and criminal background checks on all patients prior to admission. Onsite and remote clinical evaluations on all client prospects to ensure they meet correct clinical requirements. Review all diagnosis codes and medication changes prior to admission. Price out high-cost medications and medical equipment. Set up medical transportation for outpatient treatments and order medical equipment upon admission. Verify insurance coverage and negotiate with insurances to determine best level of care for patient outcome. Strategically identify needs and drive partnerships through the following stages: conception, research, partner selection, negotiation, contract, and relationship management and growth. Deliver a coherent, strategic partnership plan. Research and analyze new or evolving markets, leveraging strong quantitative analytical skills. Define, track and improve key business development metrics for new facility development. Thorough communication skills, logical thinker and adaptable in a variety to situations Show less

  • Solaris Health Network
    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Buisness Development Director and Marketing Specialist
      • Mar 2017 - Nov 2018

      Responsible for building and growing census and quality mix by developing referral relationships with existing customers and developing new business through account management systems. Maintains a thorough knowledge of the centers products and services, acuity capabilities and physician relations. Invests a minimum of 80% of work time on face-to face referral development completing sales calls to physicians, hospital and medical professionals, community, managed care and other related contacts. Onsite clinical evaluations with all client prospects to insure the best quality care for patients. Meets weekly with Executive Directors or department heads to discuss marketing ideas. Identify niche opportunities, market diversification and market share strategies. Evaluates center physical environment and discuss with Administrator. Maintains an educated understanding of all payer sources and their impact on revenue.Verify insurance/payer sources of all buisness prospects and implements a strategy for all clients. Input clinical data and run background checks. Show less

  • Abington Crest Health & Rehabilitation Center
    • Director of Business Development and Admissions
      • Sep 2016 - Mar 2017

      Implement business strategies to increase rehabilitation center sales. Work closely with the Administrator and Business Operations Manager to execute business development plans. Cultivate new relationships with physicians, hospitals and patients to bring in new business. Effectively increase and maintain sales goals by converting prospects into clients. Run daily sales reports each day for morning management meetings. Maintain and monitor a detailed, manual tracking system on all prospects, referrals and sales calls. Supervise nursing staff to ensure quality of customer service and to safeguard patient retention. Verify medical insurance to make sure that it is in network. Tour potential patients through our facilities to build future business and relationships. Design and create sales plans and goals using all available resources to meet all expectations. Follow up with case managers and stakeholders on all new referral deals. Show less

  • Presbyterian Homes
    • United States
    • Hospitals and Health Care
    • 200 - 300 Employee
    • Clinical Liaison
      • Nov 2015 - Jul 2016

      The objective to develop a rapport between patients and the healthcare organization’s staff. The first face a patient sees when when making a discharge decision to enter a healthcare facility upon post admission. Remaining in contact with the patient throughout their stay at the facility until they are discharged. Working with a number of different departments of the healthcare facility and the patient. Work with health insurance organizations and patients to determine healthcare coverage. Provide communication between patients’ families and various hospital staff so that all parties understand the diagnosis, patient’s condition and possible treatment options. Review all patient’s medical records to help determine the initial diagnosis and other health concerns regarding treatment. Internal and external marketing to physician offices and hospitals directly with doctors, nurses and surgeons. Internal and external sales and marketing at physician offices and hospitals. Market the facility to drive referrals and keep quotas above budget on a monthly basis. Documented sales success in a competitive industry. Assist families to make important health decisions for family members. Created new marketing tactics as a team. Able to verify patients’ insurance coverage and medical benefits. Develop accurate daily patient reports to my supervisor. Show less

  • VNA Alliance
    • United States
    • Home Health Care Services
    • 1 - 100 Employee
    • Community Liaison/Marketer
      • Jun 2015 - Nov 2015

      • Responsible for increasing Medicare and Managed Care admissions for our home health agency. • Develop and implement both business-building and relationship-building strategies for identified profitable services including Orthopedic Rehabilitation, Wound Care, Diabetic/CHF/COPD Education, Disease and Pain Management as well as Cardiac Care and Telehealth. • Home Care is expected to generate appropriate patient referrals/admissions from customers and continue to grow the number of referrals/admissions over time by establishing and maintaining professional relationships with all referral sources. • Key referral sources include physicians, nursing homes, assisted living facilities and hospital personnel, including but not limited to case managers, discharge planners, social workers and other appropriate referral sources. • Actively establish and maintain market awareness, acceptance and branding of the company as the agency of choice throughout Mercer County. • Represent VNA Alliance and its services in a competent professional and responsive manner and maintain standards of high quality customer service in compliance with federal and state regulations and guidelines. Show less

  • Anytime Fitness
    • United States
    • Health, Wellness & Fitness
    • 700 & Above Employee
    • Manager
      • Apr 2014 - Jun 2015

       Manage/maintain employee and client files, documents, reports, and insurance information.  Data entry o Customer and client information, billing, insurance, health, and safety documentation.  Marketing o Develop new marketing tactics to increase facility sales o Participate and market at events in the community, also participate at external events either in speaking, exhibiting or meeting capacity  Maintains excellent interpersonal skills o Able to work effectively with other employees, clients, new customers, and external parties. o Establishes and maintains long-term customer/client relationships, building trust and respect by consistently meeting and exceeding expectations with customer service.  Microsoft Office skills such as Excel, Word, and PowerPoint used on a daily basis.  Schedule meetings, training, and conference calls.  Generate expense reports, document inventory and equipment in spreadsheet database.  Purchase requests for supplies, equipment, and services to the facility. o Responsible for ensuring all orders are processed in an accurate and timely manner.  Schedule travel arrangements to company training, conferences, and events.  Ability to multi-task, obtains organization, and pays attention to detail on a daily basis.  Consistently increase sales and revenue by more than 25% Show less

  • Gold's Gym
    • United States
    • Facilities Services
    • 1 - 100 Employee
    • Director of Fitness, Assistant Manager, and Personal Trainer
      • Jul 2012 - Jan 2014

       American Fitness Personal Trainer and International Sports and Science Association Certification.  First Aid CPR/AED Certified through American Red Cross o Designed and tested personalized training sessions of all ages ranging from teen to elderly.  Team Development and Management o Managed meetings with trainers to evaluate their progress, teach new skills to sell, and evaluate quarterly reviews of each trainer, and interviewed new employees  Fitness/Healthcare sales o Exceeded weekly inside/outside sales goals by 25% and consistently closed sales evaluations at 50-90% daily o Sales training and fitness knowledge  Marketing o Assisted in developing new marketing tactics to increase fitness facility sales o Outside marketing at local events o Recruitment for new employees and customers at local job fair  Implemented, managed, and monitored all aspects of the fitness center with an emphasis on clients and trainers.  Tailored individualized programs o Identified client’s fitness goals, monitored and managed clients meal/workout plans. o Customize exercise plans to accommodate clients with injuries, illnesses, and improved health and quality of life  Performed fitness assessments o body fat composition, strength, flexibility and cardiovascular function and maintained fitness data to be analyzed and to interpret the results Show less

  • Oral Arts Dental Laboratories, Inc
    • United States
    • Medical Equipment Manufacturing
    • 100 - 200 Employee
    • Lab Design Technician
      • 2013 - 2013

      Designed routine focused plans and procedures, increased quality of standard products, prepared technical design plans for office technicians, impression molds for esthetic wax ups, prototyped esthetic wax ups for patients, facing, and partials. Also, inventory Management – Database Management included identified part types, added and removed parts and specification documentation, and tracked database changes. Designed routine focused plans and procedures, increased quality of standard products, prepared technical design plans for office technicians, impression molds for esthetic wax ups, prototyped esthetic wax ups for patients, facing, and partials. Also, inventory Management – Database Management included identified part types, added and removed parts and specification documentation, and tracked database changes.

  • University of Alabama in Huntsville
    • United States
    • Higher Education
    • 700 & Above Employee
    • Laboratory Test Specialist/Assistant
      • Aug 2012 - Dec 2012

      Designed and prepared tests plans and procedures for laboratory studies such as Thermodynamic modeling and Caloric content quantization. Compiled and formulated reports based on test outcomes, developed and presented lab procedures for team review, and verified results against testing standards. Designed and prepared tests plans and procedures for laboratory studies such as Thermodynamic modeling and Caloric content quantization. Compiled and formulated reports based on test outcomes, developed and presented lab procedures for team review, and verified results against testing standards.

Education

  • University of Alabama (Huntsville)
    Bachelors Degree of Biological Sciences, Biology/Chemistry
    2011 - 2012
  • Kiski Area High School
    Academic Scientific

Community

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