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5.0

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Frank Han

Thuy brought passion, drive and an unwavering work ethic to her job everyday. Her technical aptitude combined with her excellent attitude is what made her so successful in her role. She made herself an integral part of our Cloud platform team in a very short period and made her absence felt when she moved on to her next opportunity. I would recommend Thuy for any opportunity in software development without any hesitation!

Aaron Bach

Thuy joined Four Winds as an Associate QA Engineer in the summer of 2018. In a short amount of time, she became an active and contributing member of the QA team working on FWI Cloud, the flagship of Four Winds' software platform. It wasn't long before she advanced to full-fledged QA Engineer and established herself as a powerful intellect, a collaborative team member, and a positive force in every way. One of my enduring memories of Thuy is seeing her stride purposely from the QA area to the desk of one of her teammates, ask keen and insightful questions, clarify next steps, and then purposely stride back, giving everyone a smile on the way. From this seemingly simple action, I saw all of Thuy's best qualities on display: purposefulness, appropriate intensity, a desire to collaborate and connect (especially in person), intelligence to carve through questions, and a sunny personality that made the whole experience exciting and engaging. Thuy is one-of-a-kind and I will miss working with her greatly. She would be an asset of the highest order to any organization and I recommend her without question.

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Credentials

  • Sign Builder 1 Certification
    Four Winds Interactive
    Oct, 2018
    - Sep, 2024

Experience

    • United States
    • Telecommunications
    • 1 - 100 Employee
    • QA Engineer
      • Jan 2021 - Present

      • Testing a large, complex, cloud-based software application that allows broadcasting and video/audio streaming for large telecommunication events that allows thousands of participants to join simultaneously. • Writing, executing, and peer reviewing test cases for each sprint, using the Zephyr/JIRA test management tool, for each new and changed product feature. • Designing and implementing a new test automation framework from scratch for testing the product’s UI and API using Python, Pytest, and Selenium utilizing best practices including Page Object Model. • Creating an automation test suite using Selenium for daily production checks performed by operations. • Working closely with multiple departments to understand product use cases and workflows to improve test coverage. • Writing and executing complex SQL statements against large MySQL databases as part of test case execution. • Testing software product and workflows for Federal Risk and Authorization Management Program (FedRAMP) and other FCC related compliance for outbound and mobile calling product features. • Communicated and worked with cross-departmental teams consisting of software developers, product managers, Event Specialists team, department leads, and end users.

    • United States
    • Software Development
    • 1 - 100 Employee
    • QA Engineer
      • Jun 2018 - Jan 2021

      • Performed end-to-end manual testing of a complex application suite including a React/NodeJS cloud-based web/mobile application that integrates with various display devices for digital signage. • Designed and developed test automation scripts written in Java using the Selenium framework with RestAssured and TestNG libraries for testing Four Wind’s REST API. Assisted in enhancing company’s test automation framework by adding common functions for all automation developers to utilize. Developed Python scripts to automate some test cases. • Created, executed and tracked test plans and test cases with each two-week sprint for the software administration module. Delivered high quality releases to customers in US, Asia and Europe on multiple device types and platforms. • Ensured product adherence to SOC 2 and GDPR compliance. • Troubleshooted and researched defects by utilizing a variety of tools and environments, including use of Fiddler and multiple aspects of the AWS suite including Lambda, DynamoDB and CloudWatch. • Communicated and worked with cross-departmental teams consisting of software developers, project managers, UX team, department leads, and end users.

    • United States
    • IT Services and IT Consulting
    • Quality and Office Manager
      • Mar 2014 - May 2018

      Support the development of new software product with focus on digital health and medical devices. Support the development of new software product with focus on digital health and medical devices.

    • United States
    • Packaging and Containers Manufacturing
    • 700 & Above Employee
    • Project Specialist/ Coordinator
      • 2009 - 2012
    • Broadcast Media Production and Distribution
    • Senior Software Engineer
      • 1996 - 1998
    • Financial Services
    • 1 - 100 Employee
    • Senior Software Engineer
      • 1992 - 1996

Education

  • UC Irvine
    Bachelor of Science - BS, Information and Computer Science

Community

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