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Credentials

  • Allworx Certified Professional (ACP)
    Allworx
  • Certified HIPAA Security Professional (CHSP)
    4Medapproved
  • CompTIA A+
    CompTIA
  • CompTIA Network+
    CompTIA
  • Continuum Help Desk Activation Specialist
    Continuum Managed Services
  • Essential Skills For The First-Time Manager Or Supervisor
    CareerTrack
  • ITIL Foundation (2011)
    AXELOS Global Best Practice
  • ITIL Practitioner
    AXELOS Global Best Practice
  • Making The Transition From Staff To Supervisor
    CareerTrack
  • Managing Multiple Priorities, Projects And Deadlines
    CareerTrack
  • Microsoft Certified Professional
    Microsoft
  • Microsoft Certified Systems Administrator
    Microsoft
  • Preventing Discrimination, Harassment and Retaliation
    Thomson Reuters Compliance Learning
  • Product Certification for OfficeSuite UC
    Windstream Enterprise
  • Project Management Workshop
    CareerTrack
  • The Ultimate Supervisor
    CareerTrack

Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Chief Operating Officer
      • May 2003 - Present

      Executive Management Duties: ➢ Define and uphold the company Vision, Mission, and Values, leading by example ➢ Faithfully executes the business plan, achieving or exceeding planned objectives ➢ Harmoniously integrates the leadership team and bridges gaps between all departments and functional areas of business ➢ Leads, manages, and holds the leadership team accountable for achieving agreed-upon commitments ➢ Key Performance Indicator development and implementation ➢ Vendor partnerships, contract negotiations, service portfolio, and solution offerings ➢ Large accounts business relationship management and customer experience ➢ Spearhead talent acquisition and recruitment to build an effective team Key Skills: ➢ Demonstrates effective project management skills ➢ Strategic thinking and execution ➢ Team and Relationship building Personal Attributes: ➢ Dedicated, accountable, and relentlessly driven ➢ Thrives on challenges ➢ Unquestionably ethical ➢ Always learning Show less

    • Libraries
    • 1 - 100 Employee
    • Trustee at Sachem Public Library
      • Aug 2020 - Present

      Sachem Public Library is governed by a Board consisting of 5 elected Trustees. Each Trustee serves a five-year term with one position coming up for election each year. https://www.sachemlibrary.org/about/board-of-trustees/ Sachem Public Library is governed by a Board consisting of 5 elected Trustees. Each Trustee serves a five-year term with one position coming up for election each year. https://www.sachemlibrary.org/about/board-of-trustees/

    • United States
    • Non-profit Organizations
    • Recording Secretary
      • Jan 2018 - Present

      The Recording Secretary shall serve as secretary to the Board of Directors, and cause to be prepared notices and minutes of meetings of the Board. The Recording Secretary shall also cause to be prepared notices and minutes of general membership meetings of the chamber. The Recording Secretary shall serve as secretary to the Board of Directors, and cause to be prepared notices and minutes of meetings of the Board. The Recording Secretary shall also cause to be prepared notices and minutes of general membership meetings of the chamber.

Education

  • Dowling College
    Bachelor Of Science, Computer Information Systems

Community

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