Experience

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  The Estée Lauder Companies Inc.

  • United States
  • Personal Care Product Manufacturing
  • 700 & Above Employee

  • Network Integration Manager

    • Jul 2023 - Present

  • Customer Service Cluster Lead - Travel Retail

    • Mar 2020 - Jul 2023

    • Order to Cash management:I have operationally structured, managed and optimized the order-to-cash processes• Claims Management: Execution of the claim management based on the different commercial strategies (incl. Destructions & Returns) while guaranteeing the respect of SOX compliance and the management of the financial impact by Brand and Region• Team Management: Responsible for the development and the performance of 5 direct reports• Business Enablement:Enhancement of the customer experience and collaboration thanks to the design, implementation and promotion of one exception management approach through business intelligence

• 

  Pierre Fabre Group

  • Lavaur

  • Supply Chain Project Manager

    • Dec 2017 - Feb 2020
    • Lavaur

    • Project management and operations support on both demand and manufacturing planning processes (S&OP and MPS)• Key user supporting operations on SAP (manufacturing planning), FuturMaster (forecasting) and the related Small Apps • KPI design & Analytics development via BI solutions (Tabl...

• 

  IBM

  • Région de Paris, France

  • SAP Consultant

    • Oct 2015 - Nov 2017
    • Région de Paris, France

    • SAP advisory on Supply Chain modules with expertise on TM (Transportation Management) module• Participation to blueprint, testing and deployment phases of Client SAP Programs

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  Airbus

  • Région de Toulouse, France

  • LEAN Project Leader

    • Jul 2014 - Sep 2015
    • Région de Toulouse, France

    • Project management for the spares and kitting activities (Customer Service)• Process improvement: Order to Cash- Inventory - Shelf life management - Discrepancy management• Third Party Logistics Management

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  STEF

  • Picardie

  • Warehouse Operations Manager

    • Apr 2010 - Oct 2013
    • Picardie

    MISSION:• Third Party Logistics in the Food Industry with complex flows (pooling, crossdocking, A/A deliveries) • Team Management with 40 direct reports distributed in the different areas of the warehouse (inbound, storage, pick and pack, outbound) • Customer satisfaction: Customer Relations M...

• 

  TOTAL

  • Milan et alentours, Italie

  • Market Analyst

    • Apr 2009 - Mar 2010
    • Milan et alentours, Italie

    MISSION:• Analysis of the Italian petroleum market (2009 – 2012) (Master 2 thesis)• Market Analysis: Bio diesel / Bio ethanol• Data computing for the up-stream supply chain budget 2010 (Refinery, storage)ACHIEVEMENT:• Participation to the due diligence executed as part of the Joint-Venture Total ...

• 

  Kuehne + Nagel

  • Irlande

  • Assistant QSHE (Quality, Safety, Health, Environment & Security)

    • Apr 2007 - Sep 2007
    • Irlande

    MISSION: (Bachelor Degree Internship, Year 3)• Evaluation of Kuehne + Nagel transporters• Complaints analysis• Risk assessment conducted in Irish warehousesACHIEVEMENT:• Introduction to HACCP analysis• Practice of English in a professional environment