Fay Hall

Customer Success, QA, and GTM at Omni Labs, Inc.
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Contact Information
Location
San Francisco, California, United States, US
Languages
  • English Native or bilingual proficiency
  • Chinese Native or bilingual proficiency
  • German Elementary proficiency

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Experience

    • Alternative Medicine
    • Customer Success, QA, and GTM
      • Feb 2020 - Present

      Omni provides personalized automation for the web, designing the future of work where no one has to do the same thing twice. Omni provides personalized automation for the web, designing the future of work where no one has to do the same thing twice.

    • France
    • Human Resources Services
    • 100 - 200 Employee
    • Talent Acquisition Coordinator
      • Sep 2018 - Feb 2020

      - Became Side’s first intern to full-time convert by creating my own role as the first in-house recruiting coordinator to Side’s first in-house recruiter.- Helped fill over 80 reqs as the sole recruiting coordinator supporting a team of 5 recruiters- Filled 8 entry-level reqs after stepping in as jr. recruiter while maintaining performance of coordinator duties- Coordinated and scheduled 30-50+ phone and onsite interviews per week, juggling across multiple executive and leadership calendars - Consistently maintained excellent candidate experience, receiving multiple "thank you" notes post-hire.

    • Operations Intern
      • Jun 2018 - Sep 2018

    • United States
    • Higher Education
    • 500 - 600 Employee
    • S.E.E.D.S. Administrative & Events Intern
      • May 2016 - May 2017

      S.E.E.D.S. (Students for Education, Empowerment, and Direct Service) connects students to the wider Portland community in an effort to complement Reed's academic program, inform students’ personal and career development, and to create and sustain a positive impact within the communities served.- Coordinated and organized all seven other interns’ tasks to ensure timely completion. Arranged and helped supervisor lead weekly staff meetings, and wrote meeting minutes on behalf of the team.- Coordinated four American Red Cross on-campus blood drives, averaging 70 donors per drive.- Assisted with the hiring of seven interns, and development of intern and volunteer training materials.- Provided information and updates via internal communication channels to program participants. Collated program data, including records of communications, promotions, community partnerships, and volunteer data.

    • Admissions Office Intern
      • May 2016 - May 2017

      Founded in 1908 in southeast Portland, Oregon, Reed College is a coeducational, independent liberal arts and sciences college. Referred to as one of the most intellectual colleges in the country, Reed is known for its high standards of scholarly practice, creative thinking, and engaged citizenship.- Acted as Reed’s ambassador through positive and informative interactions with prospective students and parents, on average generating 20-40 daily impressions. - Strong public speaking skills developed through leading campus tours of 20 or more and participation in Q&A panels.- Interviewed prospective students and wrote interview reports evaluating a prospective student’s fit for Reed College.- Assisted counselors in the initial screening and evaluation of applications during reading season.

    • Phonathon Caller
      • Aug 2015 - May 2016

      Phonathon callers contact Reed alumni and parents to update them on campus events, answer questions, provide information about the annual fund, and solicit gifts in support of Reed students and faculty. Dollars raised from Phonathon support everything from funding financial aid scholarships, faculty research, to maintaining and updating classroom technology. - Personally raised $4,550 for the Annual Fund.- Established a clear, strong case for financial support via rapport for Reed’s Annual Fund with prospective donors such as alumni and parents.

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Account Management Intern
      • Jun 2015 - Aug 2015

      ignition inc. is the leader the field of experiential marketing. They have worked together with a number of Fortune 500 companies. The list includes The Coca-Cola Company, Delta, Google and American Express, and Nike, to name a few. Together with these companies, ignition has created unique strategies that have enhanced and brought meaningfulness to their client's brand. - Assisted senior employees with the following client accounts: Coca-Cola, Fuze Iced Tea, and EA Sports. - Conducted research into clients’ respective industries; competitive analysis research; data entry.- Communicated with vendors and managed client requests as required by my supervisor. - Compiled a centralized Request for Information document to help streamline the acquisition of new clients.

    • United States
    • Food and Beverage Services
    • 700 & Above Employee
    • Legal Intern
      • Jun 2012 - Jun 2012

      As an intern at the legal department of The Coca-Cola Company, GmbH, I was introduced to the department's daily business and gained insight into:- Marketing- Commercial Strategy and Operations- Scientific and Regulatory Affairs- Public Affairs and Communications- Insights and Planning- Finance & Technical Stewardship and Commercialization As an intern at the legal department of The Coca-Cola Company, GmbH, I was introduced to the department's daily business and gained insight into:- Marketing- Commercial Strategy and Operations- Scientific and Regulatory Affairs- Public Affairs and Communications- Insights and Planning- Finance & Technical Stewardship and Commercialization

Education

  • Reed College
    Bachelor of Arts (B.A.), Psychology
    2013 - 2017
  • Taipei American School
    High School
    2009 - 2013

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