Ted Koehncke

Manager Customer Service & Commerical Planning at NC State Ports Authority
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Location
Wilmington, North Carolina, United States, US
Languages
  • German -

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Credentials

  • Licensed Customs Broker
    U.S. Customs and Border Protection

Experience

    • International Trade and Development
    • 1 - 100 Employee
    • Manager Customer Service & Commerical Planning
      • 2018 - Present

      Develop, plan and coordinate delivery of customer services through single point of contact. Respond to requests for quotes and inquires to port terminal operations. Act together with various departments (Business Development, Cargo Operations and Finance) in on-boarding new customers or expanding services. Represent Business Development department within various port committees or to outside groups. Develop, plan and coordinate delivery of customer services through single point of contact. Respond to requests for quotes and inquires to port terminal operations. Act together with various departments (Business Development, Cargo Operations and Finance) in on-boarding new customers or expanding services. Represent Business Development department within various port committees or to outside groups.

    • Saudi Arabia
    • Real Estate
    • International Freight Forwarder / Licensed Customs Broker
      • 2014 - 2017

      International Freight Forwarder handling both Commercial and Government shipments worldwide. Breakbulk, Heavy/Oversize, Ro/Ro as well as FCL/LCL shipments all part of daily experience. A particularly strong focus on building client relationships and working with offices/agents worldwide. Licensed Customs Broker building new import operations for company and most importantly revenue for future growth. Selling skills used daily in pricing with clients, vendors and… Show more International Freight Forwarder handling both Commercial and Government shipments worldwide. Breakbulk, Heavy/Oversize, Ro/Ro as well as FCL/LCL shipments all part of daily experience. A particularly strong focus on building client relationships and working with offices/agents worldwide. Licensed Customs Broker building new import operations for company and most importantly revenue for future growth. Selling skills used daily in pricing with clients, vendors and carriers to ensure clients can move their freight. Very familiar with the fast paced world of logistics (ie. We have 50 containers ready to go, like now), Selling by listening to the client's needs first, then presenting a solution. Show less International Freight Forwarder handling both Commercial and Government shipments worldwide. Breakbulk, Heavy/Oversize, Ro/Ro as well as FCL/LCL shipments all part of daily experience. A particularly strong focus on building client relationships and working with offices/agents worldwide. Licensed Customs Broker building new import operations for company and most importantly revenue for future growth. Selling skills used daily in pricing with clients, vendors and… Show more International Freight Forwarder handling both Commercial and Government shipments worldwide. Breakbulk, Heavy/Oversize, Ro/Ro as well as FCL/LCL shipments all part of daily experience. A particularly strong focus on building client relationships and working with offices/agents worldwide. Licensed Customs Broker building new import operations for company and most importantly revenue for future growth. Selling skills used daily in pricing with clients, vendors and carriers to ensure clients can move their freight. Very familiar with the fast paced world of logistics (ie. We have 50 containers ready to go, like now), Selling by listening to the client's needs first, then presenting a solution. Show less

    • United States
    • Investment Management
    • Registered Representative
      • 2012 - 2014

      My success was in the business group market. Learned a lot from working with a number of agents (what to do and not to do). Generated market of my own clients through wide range of selling activity (cold calling, referrals, business networking). Licensed for Health, Life, Long Term Care and Disability Insurance. Series 6/63 Licensed for financial services. My success was in the business group market. Learned a lot from working with a number of agents (what to do and not to do). Generated market of my own clients through wide range of selling activity (cold calling, referrals, business networking). Licensed for Health, Life, Long Term Care and Disability Insurance. Series 6/63 Licensed for financial services.

    • United States
    • Transportation, Logistics, Supply Chain and Storage
    • 400 - 500 Employee
    • Account Manager
      • 2009 - 2011

      Nationwide logistics 3PL services. Controlled all phases of account sales development, servicing and continued client revenue growth. Full sales cycle responsibility from initial market identification, cold calling, RFPs, to building revenue streams (ie. providing client satisfaction earns more of their business). Managed vendor selection, RFPs, purchasing and pricing. Areas of focus were national supply chain logistics, frozen foods, intermodal and project shipments (really big… Show more Nationwide logistics 3PL services. Controlled all phases of account sales development, servicing and continued client revenue growth. Full sales cycle responsibility from initial market identification, cold calling, RFPs, to building revenue streams (ie. providing client satisfaction earns more of their business). Managed vendor selection, RFPs, purchasing and pricing. Areas of focus were national supply chain logistics, frozen foods, intermodal and project shipments (really big things, 100 tons+). Getting a shipment from point A to point B sounds easy, but it only looks easy when done well. Show less Nationwide logistics 3PL services. Controlled all phases of account sales development, servicing and continued client revenue growth. Full sales cycle responsibility from initial market identification, cold calling, RFPs, to building revenue streams (ie. providing client satisfaction earns more of their business). Managed vendor selection, RFPs, purchasing and pricing. Areas of focus were national supply chain logistics, frozen foods, intermodal and project shipments (really big… Show more Nationwide logistics 3PL services. Controlled all phases of account sales development, servicing and continued client revenue growth. Full sales cycle responsibility from initial market identification, cold calling, RFPs, to building revenue streams (ie. providing client satisfaction earns more of their business). Managed vendor selection, RFPs, purchasing and pricing. Areas of focus were national supply chain logistics, frozen foods, intermodal and project shipments (really big things, 100 tons+). Getting a shipment from point A to point B sounds easy, but it only looks easy when done well. Show less

    • India
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Pharmaceutical Sales Representative
      • 1999 - 2008

      Pharmaceutical sales covering specialty, hospital and primary care. Anti-Infective, Diabetic, Respiratory, Cardiovascular experience. Hospital Sales included contract negotiations and formulary acceptance. Designated District contact for CRM software support Lead numerous presentations regarding technical product information and sales data. Appointed District Coordinator for 14 representatives, reporting weekly to Regional Manager. Consistent Strong Sales Growth… Show more Pharmaceutical sales covering specialty, hospital and primary care. Anti-Infective, Diabetic, Respiratory, Cardiovascular experience. Hospital Sales included contract negotiations and formulary acceptance. Designated District contact for CRM software support Lead numerous presentations regarding technical product information and sales data. Appointed District Coordinator for 14 representatives, reporting weekly to Regional Manager. Consistent Strong Sales Growth through strong professional relationships, product knowledge and high sales activity within territory. Show less Pharmaceutical sales covering specialty, hospital and primary care. Anti-Infective, Diabetic, Respiratory, Cardiovascular experience. Hospital Sales included contract negotiations and formulary acceptance. Designated District contact for CRM software support Lead numerous presentations regarding technical product information and sales data. Appointed District Coordinator for 14 representatives, reporting weekly to Regional Manager. Consistent Strong Sales Growth… Show more Pharmaceutical sales covering specialty, hospital and primary care. Anti-Infective, Diabetic, Respiratory, Cardiovascular experience. Hospital Sales included contract negotiations and formulary acceptance. Designated District contact for CRM software support Lead numerous presentations regarding technical product information and sales data. Appointed District Coordinator for 14 representatives, reporting weekly to Regional Manager. Consistent Strong Sales Growth through strong professional relationships, product knowledge and high sales activity within territory. Show less

    • Switzerland
    • Hospitality
    • Account Executive / Licensed Customs Broker
      • 1992 - 1999

      International Logistic services. Sales activity ranged from prospecting new accounts to developing new revenue streams from current company accounts. U.S. Customs Broker's licensed. IATA Hazmat Cargo certified. Consulted and sold services to range of companies from start ups to multinational firms, as well as, U.S. and Foreign Governments (State Dept., USAID, Embassies, NGOs). Purchasing and negotiation responsibility with vendors (i.e. airlines, ocean carriers, insurance, trucking… Show more International Logistic services. Sales activity ranged from prospecting new accounts to developing new revenue streams from current company accounts. U.S. Customs Broker's licensed. IATA Hazmat Cargo certified. Consulted and sold services to range of companies from start ups to multinational firms, as well as, U.S. and Foreign Governments (State Dept., USAID, Embassies, NGOs). Purchasing and negotiation responsibility with vendors (i.e. airlines, ocean carriers, insurance, trucking, and domestic/international agents). Responsible for pricing, RFPs, government tenders and project management. Specialized in getting shipments to remote developing parts of the world ie.Ouagadougou, Burkina Faso; Khabarovsk (far east),Russia; Freetown, Sierra Leone. Hazardous, Perishable, Biological, Diplomatic and Military shipments handled regularly. Also managed to get a few things shipped to London, Tokyo or Dallas. Show less International Logistic services. Sales activity ranged from prospecting new accounts to developing new revenue streams from current company accounts. U.S. Customs Broker's licensed. IATA Hazmat Cargo certified. Consulted and sold services to range of companies from start ups to multinational firms, as well as, U.S. and Foreign Governments (State Dept., USAID, Embassies, NGOs). Purchasing and negotiation responsibility with vendors (i.e. airlines, ocean carriers, insurance, trucking… Show more International Logistic services. Sales activity ranged from prospecting new accounts to developing new revenue streams from current company accounts. U.S. Customs Broker's licensed. IATA Hazmat Cargo certified. Consulted and sold services to range of companies from start ups to multinational firms, as well as, U.S. and Foreign Governments (State Dept., USAID, Embassies, NGOs). Purchasing and negotiation responsibility with vendors (i.e. airlines, ocean carriers, insurance, trucking, and domestic/international agents). Responsible for pricing, RFPs, government tenders and project management. Specialized in getting shipments to remote developing parts of the world ie.Ouagadougou, Burkina Faso; Khabarovsk (far east),Russia; Freetown, Sierra Leone. Hazardous, Perishable, Biological, Diplomatic and Military shipments handled regularly. Also managed to get a few things shipped to London, Tokyo or Dallas. Show less

Education

  • North Carolina State University
    Bachelor of Arts (B.A.), Economics and Business Administration

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