Experience

Planet Fitness Midwest
• United States
• Wellness and Fitness Services
• 1 - 100 Employee
• Director of Corporate Memberships

  • Jan 2022 - Present


Planet Fitness

• Italy
• Wellness and Fitness Services
• 1 - 100 Employee

• Regional Manager

  • Apr 2019 - Present

• Director of Talent and Culture

  • Jun 2021 - Jan 2023

• Area Manager

  • Dec 2018 - Apr 2019

• General Manager

  • Mar 2017 - Dec 2018

• Assistant Manager

  • Nov 2016 - Mar 2017


Tropicana Lanes
• United States
• Consumer Services
• Shift Manager

  • Jul 2016 - Oct 2016


Altitude Trampoline Parks

• United States
• Entertainment Providers
• 200 - 300 Employee

• Marketing Manager

  • Feb 2016 - Jun 2016

  Created a management plan for the operations and construction with duties that included but are not limited to the following temporary work: • Place material orders for the trampolines and park build out • In charge of invoices regarding materials and supplies • Scheduling deliveries and employees (20-40 a day) • Schedule and execute event(s)/birthday party planning • Hiring and training a staff of 100 employees • In charge of all social media accounts and marketing • Responsible for contacting all vendors of the park and maintaining a good working relationship • Maintaining a positive attitude in a stressful work environment • Answering phone calls and e-mails regarding parties, information and interviews Show less



Madison Industrial Service Team, Ltd.

• Oil and Gas
• 1 - 100 Employee

• Document Control Administrator

  • Aug 2015 - Jan 2016

  Assistant to the Quality Assurance/Quality Control Manager with duties that included but are not limited to the following temporary work: • In charge of organizing all Turnaround Jobs • Writing and completing daily reports for jobs worked on and completed • Creating spreadsheets in Excel for completed or updated jobs • Gathering and printing project plans and drawings • Organizing completed job packages to be presented for finalization • Photocopy needed documents for workers and certain jobs • Answering phone calls and e-mails regarding changes in work scopes • Execution of issuing weekly payroll checks/layoff checks • In charge of hiring in needed workers and scanning hiring documents to corporate Show less



Edison's Entertainment Complex

• United States
• Entertainment Providers
• 1 - 100 Employee

• Operation/Sales Assistant

  • Jun 2012 - Aug 2015

  Versatile team member for an industry leader by serving many critical roles including: • Front Desk Leader – Deliver great customer service for a national award winning entertainment company to ensure a fun and enjoyable experience for all guests. Duties include processing high volume customer transactions, cash handling, selling all entertainment options, managing customer expectations, answering phones, training new hires, resolving staffing issues with no shows, solving software issues with our POS systems, and processing back office reports. Also responsible for managing critical inventory required supporting a large volume of birthday parties. Created a custom inventory management that has reduced labor, eliminated emergency shipping, and reduced purchasing costs. • Building Opener – Work autonomously as a key holder responsible for opening the building and preparing for the start of business. Duties include counting cash drawers, creating & executing game plan for scheduled events, making staff assignments, checking inventory, setup for events, cleaning, and turning on all building services that support the daily activities. • Sales Support – Responsible for assisting our sales department with the full cycle sales process from sales generation to event delivery. Duties include meeting with customers during the initial sales process, booking events/parties in Center Edge software, confirming details with customer prior to event, ensuring great service during the event, and making sale calls. Also responsible for event/party preparation details prior to the scheduled event. • Party Conductor – Hosted and facilitated over 100 children and adult parties that ranged in size from 10 to 50 guests. Responsible for exceeding customer expectations by providing great service, managing a tight timeline for entertainment and food, and delivering a “wow” experience that made the guest of honor feel special. Show less