Product Owner

• May 2023 - Present

Technical Product Manager

• Jan 2022 - May 2023

Highway is a fintech company, where we build Highways to make banking Easier, Faster And Accessible for all. - Execution of digital projects through all the phases of project life cycle, - Working closely with stakeholders including Business, Marketing and Design teams, - Managing and prioritizing product features and backlog, - Creating product requirements (Epics, User stories) for the engineering team, - Leading REST API integration with third-party applications, -… Show more Highway is a fintech company, where we build Highways to make banking Easier, Faster And Accessible for all. - Execution of digital projects through all the phases of project life cycle, - Working closely with stakeholders including Business, Marketing and Design teams, - Managing and prioritizing product features and backlog, - Creating product requirements (Epics, User stories) for the engineering team, - Leading REST API integration with third-party applications, - Managing testing to detect issues so as to make necessary improvements. Show less Highway is a fintech company, where we build Highways to make banking Easier, Faster And Accessible for all. - Execution of digital projects through all the phases of project life cycle, - Working closely with stakeholders including Business, Marketing and Design teams, - Managing and prioritizing product features and backlog, - Creating product requirements (Epics, User stories) for the engineering team, - Leading REST API integration with third-party applications, -… Show more Highway is a fintech company, where we build Highways to make banking Easier, Faster And Accessible for all. - Execution of digital projects through all the phases of project life cycle, - Working closely with stakeholders including Business, Marketing and Design teams, - Managing and prioritizing product features and backlog, - Creating product requirements (Epics, User stories) for the engineering team, - Leading REST API integration with third-party applications, - Managing testing to detect issues so as to make necessary improvements. Show less

Product Manager

• Dec 2018 - Dec 2021

- Working on multiple projects (InecoMobile, InecoOnline, InecoPay, Inecobank.am web page) at once and prioritize delivery based on key objectives, - Managing product roadmap updates and ensuring timely delivery, - With the deep understanding of the customer’s needs defining Personas, creating Epics and User Stories aligned with the strategy, - Working with both in-house (5+ engineers) and outsource (10+ engineers) development teams, - Leading implementation of a number of mobile… Show more - Working on multiple projects (InecoMobile, InecoOnline, InecoPay, Inecobank.am web page) at once and prioritize delivery based on key objectives, - Managing product roadmap updates and ensuring timely delivery, - With the deep understanding of the customer’s needs defining Personas, creating Epics and User Stories aligned with the strategy, - Working with both in-house (5+ engineers) and outsource (10+ engineers) development teams, - Leading implementation of a number of mobile and web projects, which resulted in 25% of cost reduction. Show less - Working on multiple projects (InecoMobile, InecoOnline, InecoPay, Inecobank.am web page) at once and prioritize delivery based on key objectives, - Managing product roadmap updates and ensuring timely delivery, - With the deep understanding of the customer’s needs defining Personas, creating Epics and User Stories aligned with the strategy, - Working with both in-house (5+ engineers) and outsource (10+ engineers) development teams, - Leading implementation of a number of mobile… Show more - Working on multiple projects (InecoMobile, InecoOnline, InecoPay, Inecobank.am web page) at once and prioritize delivery based on key objectives, - Managing product roadmap updates and ensuring timely delivery, - With the deep understanding of the customer’s needs defining Personas, creating Epics and User Stories aligned with the strategy, - Working with both in-house (5+ engineers) and outsource (10+ engineers) development teams, - Leading implementation of a number of mobile and web projects, which resulted in 25% of cost reduction. Show less

Product Owner

• Jan 2018 - Dec 2018

- Lead the project team to develop Affiliate Marketing Tool (SaaS) and Agent system through all phases of the Software Development process, - Working closely with Product, Design, Sales and Customer Support teams to create and execute project release plans, - Set up Agile processes and organizing all Scrum ceremonies in the team, which increased development team velocity, - New features implemented during the year resulted in tremendous growth of affiliate partners (from 203 to 350). - Lead the project team to develop Affiliate Marketing Tool (SaaS) and Agent system through all phases of the Software Development process, - Working closely with Product, Design, Sales and Customer Support teams to create and execute project release plans, - Set up Agile processes and organizing all Scrum ceremonies in the team, which increased development team velocity, - New features implemented during the year resulted in tremendous growth of affiliate partners (from 203 to 350).

Branch Representative

• Nov 2014 - Dec 2017

- Providing high quality customer service by implementing existing policies and procedures in line with Group requirements, - Maintaining member account records in accordance with procedures, - Being proactive in building and developing a customer base through the use of Customer Contact Lists, referrals and walk-ins, - Participating in the project of Implementation of FATCA (Foreign Account Tax Compliance Act) in the Bank. - Providing high quality customer service by implementing existing policies and procedures in line with Group requirements, - Maintaining member account records in accordance with procedures, - Being proactive in building and developing a customer base through the use of Customer Contact Lists, referrals and walk-ins, - Participating in the project of Implementation of FATCA (Foreign Account Tax Compliance Act) in the Bank.

Graduate Teaching Assistant

• Sep 2014 - Jun 2016

- Co-teaching or co-presenting with the instructor or Teaching the class instead of the instructor, - Conducting help sessions with students, - Proctoring exams, reviewing assignments, - Conducting problem solving or lab sessions. - Co-teaching or co-presenting with the instructor or Teaching the class instead of the instructor, - Conducting help sessions with students, - Proctoring exams, reviewing assignments, - Conducting problem solving or lab sessions.