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5.0

/5.0
/ Based on 2 ratings
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Mike Meyerhoff

I have known Tammy for over 15 years and had the pleasure of working along side her for a year back in 1998. She is extremely organized, understands the service business and her customer relation skills are top notch. Her position within the company is the hub of the organization, everything happens through her. She is a very valuable member of the Carter Brothers organization.

Woodrow Woods

I have been Tammy's direct supervisor for over thirteen years and I could not recommend her work more highly. She has an exceptional work ethic and is task and goal oriented. Tammy is a also great team player and possesses outstanding customer service skills.She is conscientious, committed, and loyal and consistently performs above and beyond her job description.

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Experience

    • Service Coordinator
      • Apr 1996 - Present

      *Plan and monitor daily technician schedules and adjust accordingly to ensure adequate staffing levels that support operational demands and business objectives. *Prepare monthly revenue forecast and budget review for management meeting. *Work closely with Operations Manager to set monthly performance goals for branch employees. *Set up new accounts following company requirements, including obtaining credit apps. signed proposals, schedule of values, certificate of liability, scope of work and backlog setup. *Responsible for maintaining office project backlog valued ($1M-4M) *Works independently and collaboratively and takes initiative to identify and resolve financial issues. *Manage and oversee admin functions to ensure all paperwork is processed accurately, efficiently and in a timely manner. *Manage all accounts payable, receivables and collections for local branch utilizing industry Master Builder service platform. *Responsible for submitting payroll timely and accurately for branch. Coordinate and approve employee holiday/vacation scheudles. *Negotiate the purchase and placement of material orders for projects and service, coordinating in-time delivery. *Review commission reports for sales staff for accuracy, make adjustments where necessary. *Responsible for on going scheduling and coordination of labor demand service, Preventive Maintenance Agreements and projects with internal and subcontractors labor. Show less

Education

  • Prince George's Community College
    1991 - 1992
  • Bowie
    H.S. Diploma
    1988 - 1991

Community

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