Sylvaline Ejionye

Virtual Assistants Tutor at CSAAE
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Contact Information
Location
Owerri, Imo State, Nigeria, NG

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Experience

    • Nigeria
    • Non-profit Organizations
    • 1 - 100 Employee
    • Virtual Assistants Tutor
      • Sep 2023 - Present

      As a Virtual Assistants tutor, I am practically assisting trainees in their digital Skilling Journey. I offer personalised guidance, answer questions, offer tutorials, and track progress of trainees in digital skills development. this includes Proficiency in using digital tools and technologies, understanding data and analytics, and been comfortable with digital communication and collaboration platforms. Digital Skilling is very important in today's digital economy, as it empowers individuals to participate in the workforce and adapt to rapidly changing technology trends. Project goals primarily is to empower trainees with digital skills needed to secure employment in various industries, especially those that rely heavily on technology. The Digital Skills Project Curriculum covers topics such as computer literacy, coding, data analysis, and online communication tools. My work basically, is to help trainees create personalised learning plans based on their current skill levels and career goals, provide resources and recommendations tailored to each learner's needs, track trainee's progress, offering feedback and suggestions for improvement, provide assessment and quizzes to gauge skill improvement. The project offer certifications upon completion of the courses. It also provides resources and support for Job searching and employment opportunities which it did for myself, including job listing and resume building tools. The project is accessible to a wide range of individuals including those with varying levels of prior digital experience and people from diverse backgrounds. The project regularly evaluates the impact of the project, such as the number of the individuals upskilled, job placements, and the effectiveness of the Virtual Assistants tutors. The project collaborates with educational institutions, employers, and other stakeholders to ensure the project success and the alignment of digital skills with industry needs. Show less

    • Ex Enumerator/ Surveyor
      • Jan 2023 - Aug 2023

      data collection on the site as ( enumerator/ Surveyor), liase closely with L.G.A personnel to ensure correct information and in accordance with methodology, undertake courtesy call on traditional leaders in all selected Settlements, ensure that accurate data is collected, compiled and entered into a daily predefined platform, ensure that the supervisor is kept informed of completed assignments and progress, make recommendations based on findings, submit all data collection tools and provide preliminary feedback to L.G.A authorities Show less

    • Security and Investigations
    • 1 - 100 Employee
    • Business Development Team Lead
      • Jan 2021 - Dec 2022

      Design, Implement and monitor strategic business development/ marketing campaigns/ sales models. Ensure daily, weekly and monthly sales targets are met through consistent quality lead generation via campaigns/activations, ensure monthly KPIs are met, create and manage open relationship with customers, partners,regulators and keep decision makers, carry out periodic and timely cold call to intending businesses, carry out systematic and timely warm calls to acquired businesses.

    • Business Development Analyst/ Customer Service Representative.
      • Jan 2019 - Dec 2020

    • Vaccinator and Recorder
      • Feb 2007 - Feb 2021

      map out strategic locations for immunization, create awareness about the vaccines at school and churches, Immunize eligible children,Mark and record, recommend reinforcement where necessary. map out strategic locations for immunization, create awareness about the vaccines at school and churches, Immunize eligible children,Mark and record, recommend reinforcement where necessary.

    • Business Development Executive
      • Mar 2016 - Jan 2018

      manage database of existing customers, B2C marketing, make cold calls and warm calls, prospecting, guiding customers to the right product choice, meet with customers to discuss business deals, develop and maintain relationship with prospects and existing customers. manage database of existing customers, B2C marketing, make cold calls and warm calls, prospecting, guiding customers to the right product choice, meet with customers to discuss business deals, develop and maintain relationship with prospects and existing customers.

    • Customer Service Specialist
      • Jan 2014 - Jan 2016

      Answering and resolving problems from clients, managing incoming calls and customer service inquiries, generate sales leads that develop into new customers, identify and assessing customers needs to achieve satisfaction, preparing invoices and processing payments and returns, setting goals to meet the needs Of each team member as well as monitoring the progress of customer cases in the company tracking system.

    • Customer Service Specialist
      • Jan 2014 - Jan 2016

      Answering and resolving problems from clients, managing incoming calls and customer service inquiries, generate sales leads that develop into new customers, identify and assessing customers needs to achieve satisfaction, preparing invoices and processing payments and returns, setting goals to meet the needs Of each team member as well as monitoring the progress of customer cases in the company tracking system.

    • Nigeria
    • Food and Beverage Services
    • 700 & Above Employee
    • Promotion Marketer
      • Apr 2013 - Feb 2014

      go out with activation team to create Star awareness, map out strategic locations for the awareness, speak to customers to try new awareness promo brand, ensure that promo brand is always available at customers location , take feedback for brand. go out with activation team to create Star awareness, map out strategic locations for the awareness, speak to customers to try new awareness promo brand, ensure that promo brand is always available at customers location , take feedback for brand.

    • Biology teacher
      • Nov 2011 - Nov 2012

      prepare students for external exams, help conduct assembly daily, prepare and submit lesson notes promptly, set and supervise exams with the help of senior teachers . prepare students for external exams, help conduct assembly daily, prepare and submit lesson notes promptly, set and supervise exams with the help of senior teachers .

Education

  • Michael Okpara'​ University of Agriculture Umudike
    Msc in view, Breeding and genetic
    2019 - 2024
  • International Bio-Research Institute
    Certificate of Language Proficiency, Biotechnology french and Italian
    2010 - 2011
  • Imo State University
    Bachelor of Agric, Crop Science and Biotechnology
    2005 - 2010
  • Poverty Alleviation Program
    Skills Acquisition Training Certificate, Computer Studies
    2006 - 2006
  • Madonna Model Secondary School
    Senior Secondary Certificate of Education (SSCE), Biology/Biological Sciences, General
    2000 - 2005
  • Madonna Model Secondary School
    Senior Secondary Certificate of Education (SSCE), Biology/Biological Sciences, General
    2000 - 2005
  • Madonna Model Secondary School
    Senior Secondary Certificate of Education (SSCE), Biology/Biological Sciences, General
    2000 - 2005

Community

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