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Susan Warren Southwick

Owner at <span class="not-italic font-text_font lg:text-[18px] text-[16px] font-bold claimed">Animal Spirit Health Store For Pets</span>
Intro Book
Award-winning pet store owner and retail expert with 26 years of experience in management, marketing, and customer service.
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Location
Melrose, Massachusetts, United States...
Skills
  • Store Management
  • Purchasing
  • Pet Care
  • Marketing
  • Veterinary
  • Show all
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Bio

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Topline AI
Susan Warren-Southwick is a seasoned executive with 26 years of experience in retail management, pet care, and marketing. She established and managed a 13-year award-winning independent pet store, developed retail strategies, and earned the trust of local patrons, animal shelters, and veterinarians. She also worked as a tax examiner and customer service representative for the Internal Revenue Service.

Experience

  • Animal Spirit Health Store For Pets
    • Owner
      • Apr 1999 - Apr 2012
  • Animal Spirit
    • Co-founder
      • Jan 1999 - Jan 2012

      Established 13-year award-winning independent pet store with gross receipts increasing yearly to &gt;$300kBecame passionate advocate for our products and earning the trust and referrals of local patrons, animal shelters and veterinarians; Created and managed high-end retail pet shop that special...

  • Internal Revenue Service
    • Tax Examiner/Customer Service Rep
      • Jan 1991 - Apr 1999
  • U.S. Treasury, Internal Revenue Service
    • Tax Examiner, Customer Service Representative
      • Jan 1991 - Jan 1999

      Trained to assist delinquent taxpayers resolve their tax issuesAssisted individuals as well as various types of businessesMonitored the follow-through of each case to ensure its resolutionPerformed customer service tasks via telephone headsetAttended frequent employee training to keep up with the...

Education

  • 1998 - 1999
    Clark University
  • 1980 - 1984
    University of Central Missouri

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Retail”

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