Experience

MarketPlace Development

• United States
• Airlines and Aviation
• 1 - 100 Employee

• Office Manager

  • Jan 2013 - Present

  · Compile and submit weekly and monthly reports to the Metropolitan Washington Airports Authority (MWAA). Compose and produce tenant letters and notices and distribute them. Track the Certified Annual Sales Reports from the tenants and send correspondence as needed. · Obtain Certificates of Insurance and verify and maintain insurance records for all tenants. Produce and distribute Storage Leases and ensure that tenant insurance covers those spaces. · Track the charges and receipts for both credit cards and maintain petty cash fund, records, and receipts. Use Nexus, the company invoice-tracking software, to ensure that invoices are correct and are approved in a timely manner. Collect and organize marketing expense documentation. Disperse and track tenant gift cards, adhering closely to the MWAA-implemented accountability system. · Organize tenant meetings (e.g., room reservation, catering). Write and produce notes from Project Meetings. Coordinate construction site visits and MarketPlace Development site tours with potential tenants. · Serve as the face of the office by greeting tenants and visitors and answering the main telephone line. Responsible for upkeep of tenant contact information. Maintain the filing system of leases as well as the e-filing system. Manage office supplies and equipment. Show less



Westfield Concession Management

• United States

• Administrative Assistant

  • May 2010 - Dec 2012

  • Produced the Red Book, the monthly contractual deliverable to the Metropolitan Washington Airports Authority (MWAA), including proofreading, finishing, and publication of the report. • Maintained internal deliverables, such as: collecting and posting tenant monthly sales to EnterpriseOne (E1), an Oracle-based system proprietary to Westfield; performed Accounts Payable duties on a local level, from receipt and submission of invoice to General Ledger coding and vendor maintenance; collected rent checks for Accounts Receivable and processed tenant deposit returns; and distributed and tracked tenant reward cards. • Tracked various business processes, including: Loudoun County Health Inspections of tenants and the corresponding Health Inspection Response Forms, marketing expenses and the coding of marketing expense reports, Certificates of Liability Insurance and Bond Certificates, and MWAA Work Orders for tenant repairs. • Provided first point of contact for walk-in and telephoning tenants. Maintained contact information of tenants. Maintained office supplies and equipment. Coordinated IT equipment and software requests for the office. Show less



Phoenix Theatres

• United States
• Entertainment Providers
• 1 - 100 Employee

• Projectionist/Assistant Manager

  • Dec 2008 - Aug 2010

  • Built 35mm prints of films and managed digital prints, adding advertisements and movie trailers as required by the distribution companies. Troubleshot projection issues and performed light repairs on broken film. • Resolved customer complaints and suggestions. Enforced theatre restrictions on the behavior of the patrons and the external comestibles brought to the theatre. • Performed daily inventory of concessions and housekeeping items. Responsible for cash count of safe and of each register, including vouchers. Completed end-of-day financial and operational reporting. • Supervised employee performance and work habits; kept records on disciplinary actions and promoted morale by improving break room amenities. Trained new employees and scheduled employee work hours and positions. • Spearheaded marketing of films by ordering, organizing, and deploying promotional materials. Show less



Unisys

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Security Consultant, Document Manager

  • May 2004 - Apr 2007

  • Studied the relevant Department of Defense (DoD), Military Health System (MHS), and TRICARE Management Activity (TMA) publications, in addition to those from related government agencies, to develop subject-matter expertise on the DoD Information Technology Security Certification and Accreditation (C&A) Process (DITSCAP). • Provided guidance to newer Security Analysts in both Microsoft Word and DITSCAP areas. Continued to assist in development of the criteria on which Peer Review (the departmental quality assurance [QA] process) is based. • Conducted and documented Physical Security Assessments of TMA-connected networks spanning the country. • Revised, edited, and produced System Security Authorization Agreement (SSAA) documentation for TMA subcontractors toward the award of an Approval to Operate (ATO). Show less



Environmental Strategies Corporation

• Senior Document Specialist

  • Oct 2000 - Apr 2004

  • Synthesized environmental audit findings with financial and corporate information to produce the legal environmental groundwork on which clients would base potential acquisitions and mergers. • Developed personal quality control measures to ensure accountability, following projects from draft to production. Assisted in development and enforcement of the company’s conventions for grammar, punctuation, and formatting, collectively known as “ESC Style,” the backbone of which is the Chicago Manual of Style. • Acted as the point of contact for two satellite offices, occasionally involving travel. Taught and shared both content and method within the department and on a company-wide level. • Assumed responsibility for non-electronic offsite data storage, streamlining and organizing the ongoing inventory process. Performed receptionist duties as needed. Show less