Experience

Immigration Hotspot - Australian Migration Experts

• Australia
• Higher Education
• 1 - 100 Employee

• Visa Processing Manager

  • Feb 2022 - Present

  - Functioning as the Processing team leader for Australian Migration Law Case Management and processing across a broad range of Australian visa applications. -Ensure the firm meets its clients’ administrative and case needs requirements ultimately ensuring client satisfaction, focuses on improving current processes and productivity & efficiency and ensure consistent cashflows in the firm by effective planning and timely stage lodgements of all matters. - Functioning as the Processing team leader for Australian Migration Law Case Management and processing across a broad range of Australian visa applications. -Ensure the firm meets its clients’ administrative and case needs requirements ultimately ensuring client satisfaction, focuses on improving current processes and productivity & efficiency and ensure consistent cashflows in the firm by effective planning and timely stage lodgements of all matters.



Australian High Commission, New Delhi

• India
• Government Administration
• 1 - 100 Employee

• Visa Officer

  • Dec 2012 - Dec 2020

  • Conduct research and build in-depth understanding of key legislation, policies and guidelines that supports in making sound judgement and decision on visa applications of various levels of complexity • Demonstrated professional impartiality and fairness when assessing information and working with clients • Mentor and coach new and existing team members particularly in complex cases • Singlehandedly managed inquiries of greater complexity from clients and make lawful visa decisions confidently and decisively • Successfully achieve business objectives year on year with strong liaise with senior stakeholders on range of topics • Key contributor to suggest areas for continuous improvement and implementation of required change in the workplace • Superior understanding of caseload assurance and integrity concerns that supports to identify, assess, investigate and escalate cases in the right order • Strong organisational and coordination skills including the ability to prioritise tasks and work independently and in a high-pressured team environment