Experience

Hylobiz- B2B App for Payment Collection and Invoice Management

• Business Manager

  • Jun 2022 - Present

  Bengaluru, Karnataka, India 1. Identifying new business opportunities: Conduct market research to identify potential clients, partners, and opportunities. Analyzing industry trends, identifying target markets, and researching the competitive landscape. 2. Generating leads: Reaching out to potential clients or partners by cold calling, email marketing, or attending industry events to meet potential clients. And sharing thoughts in Marketing plans, identifying potential revenue streams, and developing pricing… Show more 1. Identifying new business opportunities: Conduct market research to identify potential clients, partners, and opportunities. Analyzing industry trends, identifying target markets, and researching the competitive landscape. 2. Generating leads: Reaching out to potential clients or partners by cold calling, email marketing, or attending industry events to meet potential clients. And sharing thoughts in Marketing plans, identifying potential revenue streams, and developing pricing strategies. 3. Developing proposals: Responsible for developing proposals to pitch to potential clients or partners by working with other teams within the organization to create a proposal that aligns with the needs of the client or partner. 4. Building and maintaining relationships: Building and maintaining relationships with key clients and partners through networking, attending industry events, and collaborating with other teams within the organization. 5. Closing deals: Responsible for closing deals with clients and partners in negotiating contracts, ensuring compliance with company policies and regulations, and ensuring that all parties are meeting their contractual obligations. 6. Managing client accounts: Effectively managing client accounts to ensure that they are satisfied with the products or services being offered by the organization. In monitoring client satisfaction, addressing concerns or issues, and working with other teams within the organization to ensure that client needs are being met. Show less



Pitstop - Car | Care | Convenience

• India
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Manager - Vendor Support | Supply and Growth

  • Sep 2019 - Jun 2022

  Bengaluru, Karnataka, India 1. Vendor identification and selection: Identify and select vendors that meet the needs of the organization conducting research, analyzing vendor proposals, and working closely with other teams within the organization to identify the best vendors for specific projects or initiatives. 2. Contract negotiation and management: negotiate and manage contracts with vendors. Working with legal teams to ensure compliance with company policies and regulations, as well as ensuring that all… Show more 1. Vendor identification and selection: Identify and select vendors that meet the needs of the organization conducting research, analyzing vendor proposals, and working closely with other teams within the organization to identify the best vendors for specific projects or initiatives. 2. Contract negotiation and management: negotiate and manage contracts with vendors. Working with legal teams to ensure compliance with company policies and regulations, as well as ensuring that all parties are meeting their contractual obligations. 3. Vendor performance management: Once vendors have been selected and contracts have been negotiated then setting performance metrics, monitoring vendor performance, and identifying areas for improvement. And managing any issues that arise and collaborating with other teams to resolve them quickly and efficiently. 4. Relationship management: Building strong relationships with key vendors, fostering open communication, and ensuring that vendors are satisfied with their experience working with the organization. 5. Cost management: Managing costs associated with vendor relationships. In negotiating favorable pricing with vendors, monitoring vendor expenses, and identifying areas where costs can be reduced or eliminated. 6. Risk management: Effectively managing risks associated with vendor relationships. Identifying potential risks, developing risk mitigation strategies, and ensuring that all vendors are meeting required compliance and regulatory standards. Show less



Croma

• Greece
• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Associate - Customer Service

  • Jan 2017 - Sep 2019

  Bengaluru, Karnataka, India 1. Responding to customer inquiries: Respond to customer inquiries in a timely and professional manner with F2F walk-in customers, answering phone calls, responding to emails or chat messages, and addressing customer concerns or questions. 2. Providing customer support: Ensure a positive customer experience by assisting customers with product or service issues, providing technical support, and guiding customers through the resolution process. 3. Resolving customer… Show more 1. Responding to customer inquiries: Respond to customer inquiries in a timely and professional manner with F2F walk-in customers, answering phone calls, responding to emails or chat messages, and addressing customer concerns or questions. 2. Providing customer support: Ensure a positive customer experience by assisting customers with product or service issues, providing technical support, and guiding customers through the resolution process. 3. Resolving customer complaints: Resolving customer complaints in a timely and efficient manner by investigating customer complaints, identifying the root cause of the issue, and working with other teams within the organization to implement solutions that address the underlying problem. 4. Maintaining customer records: Maintain accurate and up-to-date customer records entering customer information into a database, updating customer account information, and documenting customer interactions. 5. Providing feedback to improve products and services: Responsible for providing feedback to other teams within the organization to improve products and services, identifying trends in customer inquiries or complaints and sharing this information with other teams to inform product development or service improvements. 6. Collaborating with other teams: Collaborate effectively with other teams within the organization. Working with sales or marketing teams to promote products or services, working with product development teams to identify areas for improvement, or collaborating with other customer service teams to improve overall customer experience. Show less