Sura Lutvak Sura Lutvak

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Contact Information
Location
Washington DC-Baltimore Area

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Bio

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Experience

    • United States
    • Translation and Localization
    • 1 - 100 Employee
    • Resource Manager
      • Jul 2023 - Present
    • United States
    • Telecommunications
    • 700 & Above Employee
    • Director
      • Dec 2021 - Jun 2023

      Supervised community interpreting in four states: Maryland, District of Columbia, Virginia, and West Virginia. Responsible for the operation of Baltimore VRS center, a flagship center for Sorenson. Managed a team of 4 direct reports and a roster of approximately 300 interpreters. Regular responsibilities included interviewing/hiring applicants; supervising interpreter adherence to company policies and standards; coaching/counseling/mentoring/retraining employees as needed; delivering disciplinary actions. First point of contact for HR issues, including workers' compensation; first point of contact for payroll issues, including questions about pay and differential rates. Interpret in VRS and community as needed. Show less

    • Freelance Liaison
      • Apr 2019 - Dec 2021

      Served as primary Point of Contact for independent contractors nationwide (approximately 1500), local independent contractors (approximately 300), and contract day interpreters (approximately 12). Communicate relevant information about individual contractors to applicable departments, including the Executive Team. Responsibilities included recruiting contract interpreters; addressing quality assurance issues with interpreters; responding to inquiries regarding company procedures/policies; assisting with scheduling. Show less

    • Staff Interpreter
      • Jan 2019 - Apr 2019

      Interpret for a variety of contracts and consumers, locally and nationwide, in person and via video platforms. Settings include federal and local government, higher education, medical, and conferences. Maintain national certification by regularly attending professional development workshops.

    • Real Estate
    • 1 - 100 Employee
    • Freelance Interpreter
      • Sep 2017 - Jan 2019

      Provided interpreting services for a wide variety of consumers. Interpreted in settings such as: local and federal government, community, medical and academic settings. Provided interpreting services for a wide variety of consumers. Interpreted in settings such as: local and federal government, community, medical and academic settings.

    • United States
    • Translation and Localization
    • 1 - 100 Employee
    • Staff Interpreter
      • May 2017 - Sep 2017

      Represented Vital Signs, LLC while providing interpreting services. Represented Vital Signs, LLC while providing interpreting services.

    • Freelance Interpreter
      • Aug 2016 - May 2017

      Provided interpreting services for a wide variety of consumers. Interpreted in settings such as: local and federal government, community, medical and academic settings. Provided interpreting services for a wide variety of consumers. Interpreted in settings such as: local and federal government, community, medical and academic settings.

Education

  • Gallaudet University
    Master's degree, Interpreting
  • Trinity College Dublin
    Visiting student, Medieval Studies
  • University of Rochester
    Bachelor's degree, American Sign Language (ASL)

Community

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