Sulaiman Shahbaz
Customer Care Executive at Hybrid Call Center- Claim this Profile
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Bio
Experience
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Customer Care Executive
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Apr 2021 - Present
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Nexgen Outsource
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Qatar
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Staffing and Recruiting
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Operations Specialist
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Dec 2020 - Mar 2021
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Inspiratus
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United Arab Emirates
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Advertising Services
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1 - 100 Employee
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Database Administrator
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Mar 2020 - Nov 2020
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Blue Diamond Group
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United Arab Emirates
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Hospitality
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1 - 100 Employee
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Sales Associate
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Mar 2016 - Jan 2017
Handling all the clients and allocating the agents on different carousels with different tasks to monitor. Monitoring all the mails and informing the staff for the necessary actions. Managing all the company equipments and resources provided Planning of extra manpower as per operational requirement Handling all the clients and allocating the agents on different carousels with different tasks to monitor. Monitoring all the mails and informing the staff for the necessary actions. Managing all the company equipments and resources provided Planning of extra manpower as per operational requirement
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Charminar Contracting L.L.C
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Civil Engineering
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1 - 100 Employee
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Front Office Administrator
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Mar 2016 - Jan 2017
Worked in a group of companies where we had building contractings, Interior and general maintenance, Glass and aluminum installation and cleaning services. Day to day cover of invoices and making sure its emailed to the clients on time Worked in a group of companies where we had building contractings, Interior and general maintenance, Glass and aluminum installation and cleaning services. Day to day cover of invoices and making sure its emailed to the clients on time
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Education
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UNIVERSITI INDUSTRI SELANGOR
Bachelor's degree, Industrial and Organizational Psychology -
GEMS Education
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UNIVERSITI INDUSTRI SELANGOR
Foundation degree