Suhaimi Sujangi
Business Operations Manager at Huggs Coffee- Claim this Profile
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English Full professional proficiency
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Malay Full professional proficiency
Topline Score
Bio
Natasha I.
Suhaimi is proactive in his tasks and has the ability to communicate effectively with his superiors, colleagues and team members. He is able to enter any discussion with a flexible and open minded mindset. He is open to listening to understand the other person's point of view, rather than simply getting his message across. He adapts well, always keen to learn and willing to share his knowledge with his colleagues. Suhaimi is a great asset to any company. Its been a pleasure working with him.
Natasha I.
Suhaimi is proactive in his tasks and has the ability to communicate effectively with his superiors, colleagues and team members. He is able to enter any discussion with a flexible and open minded mindset. He is open to listening to understand the other person's point of view, rather than simply getting his message across. He adapts well, always keen to learn and willing to share his knowledge with his colleagues. Suhaimi is a great asset to any company. Its been a pleasure working with him.
Natasha I.
Suhaimi is proactive in his tasks and has the ability to communicate effectively with his superiors, colleagues and team members. He is able to enter any discussion with a flexible and open minded mindset. He is open to listening to understand the other person's point of view, rather than simply getting his message across. He adapts well, always keen to learn and willing to share his knowledge with his colleagues. Suhaimi is a great asset to any company. Its been a pleasure working with him.
Natasha I.
Suhaimi is proactive in his tasks and has the ability to communicate effectively with his superiors, colleagues and team members. He is able to enter any discussion with a flexible and open minded mindset. He is open to listening to understand the other person's point of view, rather than simply getting his message across. He adapts well, always keen to learn and willing to share his knowledge with his colleagues. Suhaimi is a great asset to any company. Its been a pleasure working with him.
Credentials
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Effective Supply Chain Management
Institute of Supply Management -
Purchasing Systems & Administration
SIPMM ACADEMY - Singapore Institute Of Purchasing & Materials Management
Experience
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Huggs Coffee
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Singapore
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Food and Beverage Services
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1 - 100 Employee
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Business Operations Manager
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Mar 2022 - Present
• Monitored and managed all facets of daily business operations, including scheduling, inventory control, and customer relations • Streamlined internal supply chain operations, ensuring a 100% replenishment of outlet inventory turnover to ensure operations continuity • Management of back-end data-driven dashboard for POS and F&B procurement platforms to monitor key performance indicators and implement changes • Analyzed and interpreted data to identify opportunities for business growth and improved operations • Coordinated cross-functional teams to ensure the successful completion of projects within timelines and budget (new outlet setups/franchisee takeovers/B2B partnerships/events & catering/store process optimization) • Developed and maintained good working relationships with external clients (franchisees/suppliers/vendors/contractors), ensuring satisfaction and loyalty Show less
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Finance Executive
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Jun 2020 - Mar 2022
• Effectively managing an accounts receivable team to drive collections turnover (reducing AR days from 75 to 50 days). • Liaised across departmental and suppliers on payment-related matters and rendered assistance in the month-end and year-end accounting closing process. • Responsible for forging key partnerships with hospital institutions to ensure system and workflow harmonization. • Establishing efficient AR management strategies through the generation and data analysis of monthly business reports. • Ensuring smooth takeover of receipting and refund functions. • Designating monthly outsourcing of cases to collection agencies. Show less
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Fujitec Singapore
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Singapore
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Construction
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1 - 100 Employee
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Customer Service Executive (Credit)
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Mar 2017 - Jun 2020
• Processed accounts and incoming payments in compliance with financial policies and procedures. • Reconciled the accounts receivable ledger to ensure that all payments were accounted for and properly posted. • Verified discrepancies and resolved clients’ billing issues via mediation between internal/external departments. • Restructured and streamlined the credit collection process, consistently exceeding 40% of collections (over SGD 3M). • Initiated/facilitated 2 internal projects on an e-document management system, resulting in 10% man-hour savings and 80% material savings. • Sole management and ownership of all client credit accounts (spanning over 400 clients) with yearly 100% KPI delivery. Show less
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Courts Asia
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United States
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Credit Officer (Consumer Credit)
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Jul 2013 - Mar 2017
• Management of credit policing for accounts created in Courts Megastore and Courts Online business. • Prompt processing of client applications based on stipulated KPIs and emphasis on achieving monthly credit control assessment targets. • Focused on client relationship management and responsibility in ensuring that clients are handled professionally, the information provided is correct, and clients are correctly referred. • 100% audit delivery on all cases handled with strict/stringent measures. • Conduct branch briefings and work closely with the branches to leverage understanding of credit issues. • Engagement in a Process Improvement team that aids in setting up credit policies, credit lines, procedures, and standards in conjunction with senior management. Show less
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DBS Bank
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Singapore
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Banking
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700 & Above Employee
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Banking Executive (Credit Operations)
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Mar 2010 - Jun 2013
• Management of a wide spectrum of credit products under the DBS brand. • Senior member of the Cash-in-5 credit team, ensuring quick turnaround time and accurate credit approvals per DBS policies. • Undertook UAT testing responsibilities to ensure process time and costs were continuously minimized. • Ensured that all applications were processed correctly per banking guidelines and in compliance with credit and operational risk policies. • Planning of work processes and workflows due to implementation of new office tools and new work procedures. Show less
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Apple
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Indonesia
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Software Development
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1 - 100 Employee
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Corporate Procurement Buyer
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Nov 2007 - Jun 2009
• Pioneer team start-up for Apple’s global procurement processes. • Processed Purchase Requests / Orders per the Finance and Corporate Procurement policies, procedures, and control systems. • Reporting of Buyer negotiated cost savings in real-time in the Profit Opportunity report and contribute to the team’s overall cost savings goal set annually. • Part of the Lead team in obtaining process information to formulate SOP for the SG team. • Led inter-regional coaching for the SG team to build a strong foundation and confidence in handling global purchase orders to reduce overall workload. • Managed the CAT (Consistency and Awareness) and CET (Communication and Education) teams to streamline processes. Show less
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IBM
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IT Services and IT Consulting
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1 - 100 Employee
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Procurement Specialist
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Jan 2005 - Oct 2007
• Material procurement for IBM plants in USA and Netherlands • Interfaced with IBM Worldwide Contract Suppliers/Manufacturers, Accounts Payable, Planning, and higher Procurement Personnel on all levels of procurement-related issues and escalations to facilitate order fulfillment. • Handled major accounts for parts purchase, RTV, and RMA under LG Korea, achieving year-on-year 95% on-time delivery of material. • End-to-end process dealing with LG Korea, which emphasized Supplier Performance Review to ensure Supplier Gold Standard is achieved with no service compromise. • Built vital rapport with the LG Korea counterparts despite distance/time/language barriers. • Productive liaison with IBM US freight-forwarding and warehouse teams in resolving shipment issues. Show less
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SATA COMMHEALTH
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Singapore
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Hospitals and Health Care
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1 - 100 Employee
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Human Resources Assistant
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Oct 2001 - Jan 2002
• Design corporate etiquette posters for inter-office dissemination • Aid in the organizing of staff welfare activities e.g. company Christmas celebration • Facilitate the electronic/manual updating of employees’ records • Process employees’ annual and medical leave • Source for suitable candidates whenever employment vacancies need to be filled • Design corporate etiquette posters for inter-office dissemination • Aid in the organizing of staff welfare activities e.g. company Christmas celebration • Facilitate the electronic/manual updating of employees’ records • Process employees’ annual and medical leave • Source for suitable candidates whenever employment vacancies need to be filled
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Kelly Services
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Mexico
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200 - 300 Employee
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Recruitment Consultant
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Jul 2001 - Oct 2001
• Interview probable candidates for various job positions • Build rapport with external companies which need help in recruiting suitable work candidates • Place job advertisements in the mass media through C.A.T.S. • Filing of job candidates’ records • Dissemination of services rendered to the general public through brochures and word-of-mouth • Interview probable candidates for various job positions • Build rapport with external companies which need help in recruiting suitable work candidates • Place job advertisements in the mass media through C.A.T.S. • Filing of job candidates’ records • Dissemination of services rendered to the general public through brochures and word-of-mouth
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Education
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2018 - 2018
Kingston University
Bachelor of Arts - BA with Honours, Business Management -
1998 - 2002
Temasek Polytechnic
Diploma in Business, Human Resources Management/Corporate Communications -
1994 - 1997
Ngee Ann Secondary School
GCE 'O' Levels, Various Subjects -
1988 - 1993
Griffiths Primary School
PSLE Certificate, Various Subject
Community
