Experience

SoldierStrong

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Program Director

  • Jul 2023 - Present

  As a CoGenerate Encore Fellow I will support SoldierStrong in their mission to "help veterans take their next steps forward in life". Specifically I'll help scale the SoldierSuit program which provides state-of-the-art rehabilitation devices including robotic exoskeletons to VA hospitals for veterans with disabling injuries such as spinal cord injuries, strokes and traumatic brain injuries. As a CoGenerate Encore Fellow I will support SoldierStrong in their mission to "help veterans take their next steps forward in life". Specifically I'll help scale the SoldierSuit program which provides state-of-the-art rehabilitation devices including robotic exoskeletons to VA hospitals for veterans with disabling injuries such as spinal cord injuries, strokes and traumatic brain injuries.



Intel Corporation

• United States
• Semiconductor Manufacturing
• 700 & Above Employee

• Semi Retired

  • Feb 2023 - Jul 2023

• Director of Operations

  • Oct 2021 - Jan 2023

  I oversee the central business operations function for a 3000+ person, multi-billion revenue organization with sites across the globe. We deliver operational excellence through efficiency, innovation, and teamwork. Scope of work includes budget forecasting, lab execution, risk and controls, and people programs.• Deliver, manage, and execute complex budget forecasting process across multiple lines of business. Collaborate with Executive, Finance and Planning teams to improve the process cycle over cycle and deliver tools for increased transparency and management.• Reduced organization risk by driving compliance for: training, safety, project assignments, business risk identification and mitigation.• Implemented Objective and Key Results process for team ensuring alignment and employee connection to organization strategy.• Responsible for lab and capital management oversight including vetting requests, compliance programs, utilization tracking, and engaging with corporate services partners. • Managed and executed complex organization health and execution survey process, contributed to diversity initiatives, and managed internal recognition program.• Responsible for the management and development of a small team of business operations professionals with highly diverse skills and levels of experience. Show less

• Director, Enabling Platforms & Services

  • Jun 2016 - Oct 2021

  • Lead a 28- to 40-person organization responsible for delivering pre-production server, client, and graphics hardware to Intel’s development partners around the world. o Annually manage 150 - 250 unique product SKUs with total volume of 15,000-20,000 units.o Delivery to approximately 200 external partners and hundreds of Intel engineering teams in every major geography. o Multi-site team engages and manages complex supply lines with organizations around the world and delivers to software engineers, application developers, memory suppliers, and operating system vendors.• Developed and grew a product- and customer-focused team including program management, logistics, hardware and software engineers, and product support engineers.• Supported and developed innovative remote access capability scaled across the corporation to deliver significant efficiencies and multi-million-dollar cost savings for the corporation.• Developed and implemented customer-oriented programs (Customer Excellence Design Lab, Net Promoter Score) that dramatically shifted organization focus to customer needs and improved engagement scores. • Led the organization through multiple and challenging re-organizations, downsizes, and focus changes. Succeeded by leading by example, with truth, transparency and caring, and always treating employees with dignity and respect. Show less

• Operations Manager

  • Oct 2014 - Jun 2016

  • Provided direct operations support for team of approximately 45 employees on multiple sites delivering development platforms for Intel’s world-wide software ecosystem. • Developed key performance indicators that significantly improved organization performance in the areas of time to market, cost savings, and technical support. Results: 1) TTM improved 50% 2) Over $3 million in cost savings realized, 3) Inventory (Aged Inv $ and Days of Inventory) improved dramatically and 4) Tech support improved from 93% to 98% satisfaction.• Managed a complex organization transition that included closing one site and starting up operations in a new site. This included moving 30 employees, offices, and labs. Responsible for overall coordination, new site development, funding, and physical location move while minimizing impact to daily operations.• Developed and managed new budget and personnel spending process to instill organization discipline and accountability. Scope: approximately 45 employees, $20 million annual budget. Show less

• Product Line Manager

  • Jan 2002 - Oct 2014

  • Led team of program managers to deliver data center development platforms to key internal and external software partners.• Managed data center product roadmap and priorities aligned with company objectives and new markets. Negotiated, grew, and maintained key strategic internal and external partnerships aligned with shift in market focus.• Engaged with external system integrator and memory suppliers in complex relationship to support key corporation initiatives to fill roadmap gaps and deliver significant cost savings via co-marketing programs.• Developed and staffed team which managed full product development lifecycle for pre-production server and workstation platforms. Show less

• Program Manager

  • Nov 1999 - Jan 2002

  • Held position of increasing responsibility from logistics and supplier focus to full program responsibility including the management of a cross-functional product development team.• Reported program status to key stakeholders and executive management while meeting project milestone metrics aligned to functionality expectations, schedule, and cost.



Starbucks Corporation

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Profit Improvement Analyst

  • Oct 1998 - Nov 1999

  • Developed store operation improvement programs to improve performance in key markets. Identified key improvement opportunity, developed project proposal and pilot including implementation, and presented results to regional and corporate leaders. • Developed store operation improvement programs to improve performance in key markets. Identified key improvement opportunity, developed project proposal and pilot including implementation, and presented results to regional and corporate leaders.