Steven Paulsen
Information Technology Administrator at Mellieha Holiday Centre Ltd- Claim this Profile
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Bio
Experience
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Information Technology Administrator
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Jan 2020 - Present
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Assistant Maintenance Manager
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May 2019 - Dec 2019
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Executive Maintenance Coordinator
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Oct 2018 - Apr 2019
Planning work schedules and roster for +- 20 handymen / Gardeners / Pool attendants. Planning yearly, monthly and daily tasks. Creating procedures for various tasks. Providing hours and checking punching's for monthly payroll. Maintaining and repairing Fiber network, Wi-Fi, telephone & TV systems in the bungalows and public areas. First contact person for any IT issues and providing IT support to guests and colleagues. Assisting Housekeeping department in checking cleaning standards and procedures. Monitoring and creating graphs and reports for guest satisfaction. Contacting suppliers and creating purchase orders.
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Operations Coordinator
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Jun 2013 - Oct 2018
Duty manager - ensuring smooth operations of guest arrivals and taking any necessary action due to delays or problems that arise. Planning work schedules and roster for +- 20 handymen / Gardeners / Pool attendants. Planning yearly, monthly and daily tasks. Contacting suppliers and creating purchase orders. Creating procedures for various tasks. Providing hours and checking punching's for monthly payroll. maintaining and programming Wi-Fi access points, telephone & Nonius TV systems in the bungalows and public areas. IT support to guests and colleagues. Assisting Housekeeping department in checking cleaning standards and procedures. Monitoring and creating graphs and reports for guest satisfaction.
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Technical Staff & Supermarket Assistant
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Apr 2012 - Jun 2013
Monitoring and repairing Wi-FI systems and AC card systems in bungalows. Monitoring, repairing and adjusting Room Management System for 157 Bungalows. Sales assistant in the supermarket and receiving orders from suppliers.
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Junior IT Technician / Sales Assistant
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Mar 2005 - Nov 2007
Troubleshooting and repairing software errors and hardware failures. Assembling computers and installing and setting up software. Assisting customers with recommendations for hardware and software based on budget and requirements. Troubleshooting and repairing software errors and hardware failures. Assembling computers and installing and setting up software. Assisting customers with recommendations for hardware and software based on budget and requirements.
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Education
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Mcast
CCNA, IT -
Bergvliet High School
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Wynberg Boys Junior School