Warehouse Assistant

• May 2022 - Present

Customer Operations Specialist

• Mar 2022 - May 2022

- Processing purchasing orders, sending invoices, and receiving goods. - Provide assistance over customers' enquiries. - Processing purchasing orders, sending invoices, and receiving goods. - Provide assistance over customers' enquiries.

Chemist - Formulation & Upscaling

• Aug 2020 - Jul 2021

- Provide technical support for product registration, manufacturing processes (pilot and scale-up batches). - Assisting in product development and providing advice with any technical issues. - Developing new formulations for new projects and improving existing formulations. - Provide technical support for product registration, manufacturing processes (pilot and scale-up batches). - Assisting in product development and providing advice with any technical issues. - Developing new formulations for new projects and improving existing formulations.

Chemist - Formulation & Upscaling

• Aug 2019 - Aug 2020

- Provide technical support for product registration, manufacturing processes (pilot and scale-up batches). - Assisting in product development and providing advice with any technical issues. - Developing new formulations for new projects and improving existing formulations. - Provide technical support for product registration, manufacturing processes (pilot and scale-up batches). - Assisting in product development and providing advice with any technical issues. - Developing new formulations for new projects and improving existing formulations.

Formulation Scientist

• Apr 2011 - Jul 2019

- Developing generic drugs via reverse engineering to meet the FDA/EMA requirements. - Assist in cleaning validation to verify effective cleaning protocols are carried out for releasing equipment. - Translation: English to Chinese on Douglas website and Clinicians Ltd brochure. - Support other teams with formulations that meet GMP requirements for the US/EU markets. - Trial protocols preparation and documentations for further formulation and analytical development. - Assisting other departments/business divisions (Clinicians/Douglas Nutrition Ltd). - Familiar with HACCP to ensure product integrity and quality in formulation batches. - Basic knowledge of EMA, FDA and ICH guideline in the pharmaceutical industry. - Developing generic drugs and its manufacturing processes. Show less

Acting Formulation Team Leader/Blackmores Project Manager

• Jun 2009 - Mar 2011

- Managing sales enquiries from customers to assist with the best formulation for their product. - Monitoring new product development / manufacturing to meet deadlines and deliver in full on time (DIFOT). - Basic regulatory knowledge of Therapeutic Goods of Administration in complementary medicine. - Managing sales enquiries from customers to assist with the best formulation for their product. - Monitoring new product development / manufacturing to meet deadlines and deliver in full on time (DIFOT). - Basic regulatory knowledge of Therapeutic Goods of Administration in complementary medicine.