Steve Berhannan
Sales Operations Analyst at Bluefin International Inc.- Claim this Profile
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Bio
Arnie Diaz
Steve and I worked together during our time at Melita in product management. Steve was always on top of the market and tech trends for his product. We worked very well together to insure the highest quality possible. He was always very professional and customer oriented. I endorse his work. Steve will be a valuable resource for any company needing top talent.
Terry Goss
I worked with Steve in a very fast paced environment where he was a stand out leading our go-to-market charge. He has a knack for boiling huge amounts of market data into meaningful, usable information and extrapolating messaging, direction and positioning from that. But he is not just analytical. Steve is a great people person who excels in all forms of communication. He can teach solutions to sellers, explain capabilities to analysts and convince customers why they need to have what he is offering. Steve is the complete package who I would highly recommend to any business which is driven for success and wants to stand out from the competition.
Arnie Diaz
Steve and I worked together during our time at Melita in product management. Steve was always on top of the market and tech trends for his product. We worked very well together to insure the highest quality possible. He was always very professional and customer oriented. I endorse his work. Steve will be a valuable resource for any company needing top talent.
Terry Goss
I worked with Steve in a very fast paced environment where he was a stand out leading our go-to-market charge. He has a knack for boiling huge amounts of market data into meaningful, usable information and extrapolating messaging, direction and positioning from that. But he is not just analytical. Steve is a great people person who excels in all forms of communication. He can teach solutions to sellers, explain capabilities to analysts and convince customers why they need to have what he is offering. Steve is the complete package who I would highly recommend to any business which is driven for success and wants to stand out from the competition.
Arnie Diaz
Steve and I worked together during our time at Melita in product management. Steve was always on top of the market and tech trends for his product. We worked very well together to insure the highest quality possible. He was always very professional and customer oriented. I endorse his work. Steve will be a valuable resource for any company needing top talent.
Terry Goss
I worked with Steve in a very fast paced environment where he was a stand out leading our go-to-market charge. He has a knack for boiling huge amounts of market data into meaningful, usable information and extrapolating messaging, direction and positioning from that. But he is not just analytical. Steve is a great people person who excels in all forms of communication. He can teach solutions to sellers, explain capabilities to analysts and convince customers why they need to have what he is offering. Steve is the complete package who I would highly recommend to any business which is driven for success and wants to stand out from the competition.
Arnie Diaz
Steve and I worked together during our time at Melita in product management. Steve was always on top of the market and tech trends for his product. We worked very well together to insure the highest quality possible. He was always very professional and customer oriented. I endorse his work. Steve will be a valuable resource for any company needing top talent.
Terry Goss
I worked with Steve in a very fast paced environment where he was a stand out leading our go-to-market charge. He has a knack for boiling huge amounts of market data into meaningful, usable information and extrapolating messaging, direction and positioning from that. But he is not just analytical. Steve is a great people person who excels in all forms of communication. He can teach solutions to sellers, explain capabilities to analysts and convince customers why they need to have what he is offering. Steve is the complete package who I would highly recommend to any business which is driven for success and wants to stand out from the competition.
Experience
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Bluefin International Inc.
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United States
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Appliances, Electrical, and Electronics Manufacturing
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1 - 100 Employee
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Sales Operations Analyst
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Nov 2022 - Present
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Fiserv
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Software Development
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1 - 100 Employee
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Project Manager
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Mar 2016 - Jun 2017
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AutoTrader.com
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Bangladesh
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Motor Vehicle Manufacturing
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Sr. Analyst Insights and Innovation
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Jun 2013 - Aug 2013
Used Autotrader site and product activity, survey-based attitudinal information, web analytics-based behavioral information, and independent articles and other materials to create relevant and actionable narratives for Corporate Accounts. Interacted on a daily basis with Major Accounts Sales to understand client business issues and integrate insights into sales strategies. Used Autotrader site and product activity, survey-based attitudinal information, web analytics-based behavioral information, and independent articles and other materials to create relevant and actionable narratives for Corporate Accounts. Interacted on a daily basis with Major Accounts Sales to understand client business issues and integrate insights into sales strategies.
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Bank of America
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United States
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Banking
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700 & Above Employee
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Business Analyst - Contractor
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Apr 2013 - Jun 2013
• Identify, research and analyze performance data across a large and complex organization • Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, and abstract up from low-level information to a general understanding • Research industry and competitor information to create comparative benchmarks • Design and implement meaningful reporting that highlights organizational performance and trends targeted to senior executives • Proactively collaborate with subject matter experts and key support partners to gather input • Define Business Requirements for reports, process, and technology enablement • Provide support for ad hoc analysis and projects as needed Show less
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Data Consultant - Contractor
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Aug 2011 - Dec 2012
Member of Data Quality Management and Governance (DQMG) Ensure quality data and controlled data processes are in place to enable the business to visualize & execute their customer based strategies resulting in increased financial benefit, improved customer satisfaction and improved regulatory compliance. Member of Data Quality Management and Governance (DQMG) Ensure quality data and controlled data processes are in place to enable the business to visualize & execute their customer based strategies resulting in increased financial benefit, improved customer satisfaction and improved regulatory compliance.
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Sage Software
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Software Development
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Marketing Research Analyst
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Nov 2005 - Jan 2009
Responsible for primary and secondary research for Sage North America. - Provided senior mgmt with competitive intelligence and analysis on key competitors. - Designed, collected, analyzed and presented customer and market data. - Worked on customer loyalty initiatives using Net Promoter tools. - Knowledge of on-line survey tools (Zoomerang, SNAP, Vovici, graphics, statistical package (SPSS)). - Provided procedural and technical assistance on Peachtree Accounting. Show less
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Product Manager
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Aug 1996 - Feb 2002
Product Manager - 1997-2002 Managed product life cycles of organization’s internet and telecommunications enterprise level software solutions. - Created and presented business cases, requirements (PRDs) and revenue reports at an executive level. - Produced white papers, implemented intranet and spoke on panels at industry seminars/shows. - Managed customer special request process for software development which required acute attention to detail and follow through. - Voluntarily took initiative to develop internal pricing tool (using Visual Basic) resulting in company savings of $250K. - Directed/Lead all groups within the company regarding delivery schedules and deployment process for the following products; o “NetAgent” (Web collaboration, e-mail, chat, VoIP and telephony) o “PhoneFrame Explorer” (Predictive Dialer) o Digital Recording Interface (provides agent and call data to recording application) 1996 - Field Service Engineer Show less
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MCI
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Industrial Machinery Manufacturing
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Product Manager
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1985 - 1994
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Education
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2007 - 2009
University of Phoenix
MBA, Marketing -
1979 - 1983
Georgia Institute of Technology
Bachelor of Science, Industrial Management
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