Experience

UPLIFT Desk

• United States
• Furniture and Home Furnishings Manufacturing
• 1 - 100 Employee

• Product Quality Coordinator

  • Nov 2019 - Present

• Inventory Associate

  • Jan 2019 - Nov 2019



Big Lots Stores

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Assistant Team Lead

  • May 2015 - Nov 2018

  • Worked with store and regional leadership to drive sales and improve overall store performance. • Annual storewide sales of 3 million dollars. • Created schedules and managed staff of 25 employees.• Opened and closed the store.• In charge of all management duties and decisions during Store Managers absence.• Utilized multiple software systems including POS programs, iPad applications to analyze store trends and improve efficiency, furniture leasing contract setup, rewards programs and credit card signups, employee scheduling programs, store banking, store maintenance and supply ordering, employee hiring, training and disciplinary software applications. • Addressed and solved complex customer issues.• Set-up and maintained store visual displays according to company Plan-O-Gram.• Processed shipment and kept well stocked and organized store shelves and displays. • Back up cashier and furniture sales during busy periods.• Cleaned and maintained the store every day to ensure it was always customer ready. Show less

• Dock to Stock Lead

  • Mar 2015 - May 2015

  • Key Holder• Continued all managerial duties of Associate Manager position.• Supervised and worked along side the unloading crew and the stocking team. • Maintained organized flow of product from truck freight to stocked shelves and displays. • Merchandised store according to company standards and display plans.

• Associate Manager

  • Aug 2013 - Mar 2015

  • Key Holder• Assisted with customer questions and concerns. • Opened and closed the store.• Placed signage and prepared store for sales ads on time. • Followed nightly cash handling procedures and made bank deposits. • Maintained displays, organization and cleanliness of the store. • Back up cashier and stocker when needed.

• Furniture Sales Manager

  • Mar 2011 - Aug 2013

  • Furniture sales lead with annual furniture sales of $650,000.• Utilized product knowledge and reports to increase sales and help customers find what they were looking for. • Organized furniture in the warehouse and built all displays for the department. • Cashier, stocker, store recovery and customer service. • Unloaded truck freight, stocked shelves, moved furniture and helped customers to load large items and furniture into their vehicles• Maintained store cleanliness. Show less

• Store Associate

  • Oct 2010 - Mar 2011