Stephen Abah
IP Solution Specialist at Cyberspace Limited at CYBERSPACE Nigeria- Claim this Profile
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English Full professional proficiency
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Yoruba Professional working proficiency
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Housa Limited working proficiency
Topline Score
Bio
Credentials
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Huawei Certified Specialist Professional Presales-Storage
HuaweiSep, 2022- Sep, 2024 -
Python Developer
Zero To Mastery AcademyFeb, 2022- Sep, 2024 -
ePMP Certified
Cambium NetworksAug, 2021- Sep, 2024 -
ICSI | Certified Network security Specialist (CNSS)
ICSI (International CyberSecurity Institute), UKAug, 2020- Sep, 2024 -
ITIL v3 Foundation
EXINJun, 2015- Sep, 2024 -
Microsoft Certified Solution Associate (MCSA) Windows server 2012
MicrosoftJun, 2015- Sep, 2024 -
Microsoft Certified Professional (MCP) Windows Server 2012
MicrosoftAug, 2014- Sep, 2024 -
Cisco Certified Network Associate R&S (CCNA)
Cisco Systems FranceAug, 2018- Sep, 2024 -
Cisco Certified Network Profesional R&S (CCNP)
Cisco Systems FranceAug, 2018- Sep, 2024
Experience
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CYBERSPACE Nigeria
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Nigeria
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Information Technology & Services
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1 - 100 Employee
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IP Solution Specialist at Cyberspace Limited
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Nov 2021 - Present
• Responsible for enforcing Project Management standard on enterprise network design, maintenance and Integration of branch offices to head office using MPLS-VPN. Also responsible for team leadership on implementing Internet, Intranet to customers, and manipulating traffic with MPLS-TE. • Traffic engineering for core network optimization and implementation of BGP, EIGRP, RIP, OSPF, VPNv4, Static and default routes, VLAN, ACLs, Prefix-list, Distribute-list, route-map, VPN, Spanning-tree in proffering network solutions to clients and customers. • Working with my company’s ISP team to continually improve services to customers based on ITIL concept of IT Service management. Constant analysis of service provision to customers in comparison to SLAs. Present periodic Dashboard reports on the current program, future opportunities and client issues. Show less
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Technical Solution Architect
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2017 - Feb 2022
• Contribute proactively to new service development. • Provide technical and business consultative leadership throughout the technical life cycle of technical solutions. • Develop and deployment of M2M (APN) solutions. • Coordinate with the sales team in formulating and building up proposal knowledge, including making technical demos and presentations. • Ability, determination and tenacity to move major initiatives forward and drive focus while consistently thinking of the bottom-line impact of the efforts • Pre-sales solution formulation through system deployment; including bid preparation and customer interface resulting in solutions architecture proposals. • Develop and articulate solutions based on a customer's strategic business or technical requirements ascertained from working with multiple business units across the customer's organisation. • Assist in the translation of customer needs/technical requirements to appropriate solutions by liaising with customers to understand, anticipate and meet their specific needs. • Design service solutions for Managed Service customers in line with ITIL and/or industry best practice. Show less
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COBRANET LIMITED
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Nigeria
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Technology, Information and Internet
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100 - 200 Employee
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Corporate Technical Support Engineer
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Sep 2013 - Feb 2022
• Provide Technical Support to customers on SCDMA, Fiber and fixed wireless networks • Handle tickets escalated by call operators on client’s technical complaints. • Troubleshooting client technical issues using network tools like Alepo service enabler, Mcwill EMS, CRM , PRTG, PROCERA, CACTI, Procera, Radwin Manager. • Working with fixed wireless radios i.e Osbridge, Radwin and Ubiquity • Remote login to radio to troubleshoot client issues on WAN and LAN IP configuration, VPN, point to point and checking bandwidth utilization. • Remote login and troubleshooting client 's Cisco managed routers, switches and well as small business wireless routers. • Troubleshooting UTM devices i.e Cyberoam, value point, fortinet and ASA firewalls, • Troubleshoot slow internet speed issues and advise clients on bandwidth management tools. • Troubleshooting client's mail server related issues. TRAINING:- ● Work with Cisco managed router using command line interfaces. ● Design and implementing IP address in a logical network. ● Design and implement routing protocols on a Cisco managed router. ● Installation and configuration of PBX 3CX phone systems. ● Installation and configuration of Microsoft windows server 2008, 2012 active directory, VPN, DHCP, DNS,FTP,IIS and RDP. ● Installation and configuration of Microsoft exchanged server 2007,2010. Show less
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IT Support/System Engineer
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Oct 2012 - Jul 2013
• Provide the full range of technical support to the field Office, including maintenance and administration of computer hardware, software, network, applications and the office website • Oversees the day-to-day operation of computer networks including hardware/software support, training, etc • Maintaining and troubleshooting network devices including, small business wireless Routers and Switches. • Deploy PC’s, Printer’s and other Computer accessories to network users • Install new Systems, Applications, Utilities Software and network stations for new locations/offices. • Resolve computer problems and provide assistance concerning the use of computer hardware and software, including printing, installations, operating systems, etc • Communicate regularly with FMC Help-Desk in Houston Texas for software updates for end-users satisfaction • Assist in configuring Outlook Emails for FMC Staffs Show less
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Education
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Aptech Worldwide Lagos V/I
Community
