Experience

DAQRI

• United States
• Computer Hardware Manufacturing
• 1 - 100 Employee

• PA to CTO

  • Mar 2016 - Present



Countrywide

• United Kingdom
• Real Estate
• 700 & Above Employee

• PA to People Experience Director - Temporary Contract

  • Nov 2015 - Mar 2016

  PA to People Experience Director (3 month contract) Supporting People Experience Director, Head of Rewards, Employee Relations, Shared Services, Leadership & Development and Talent Acquistion Full diary & email support Provide project support to all the business heads in the department Collation of management reporting informationOrder office equipment, stationery, look after new starters and prepare their induction plan, liaise with IT on any issues for the team Meeting & Greeting Clients/Visitors Screening calls and answering emails on behalf of the Directors Scheduling and organisation of internal and external meetings including venue, catering, accommodation, travel, conference calls and Web Ex including room booking & agenda Play a key role in the coordination of internal and external events Devise and maintain office systems, including data management and filing Preparation of meetings packs and agendas, taking minutes, chasing actions as required Travel arrangements including flights, trains, car parking, car hire, taxis, accommodation both UK and International. Deliver an accurate and efficient administration service including the generation of letters and contracts, developing other documents and presentations, formatting/preparation and circulation of monthly reports, updating of organisation chartsOther administration tasks including developing/preparation of monthly reports, documents and presentations Order stationery & business cards, check invoices and monitor accounts Pick up invoicing queries and liaise with the relevant internal contacts to resolve issues, maintain a budget spreadsheet and report on costs Create and manage email distribution lists



Home Retail Group PLC

• United Kingdom
• Retail
• 700 & Above Employee

• PA to Digital Director - Temporary Contract

  • Jun 2015 - Nov 2015



Mercedes-Benz Retail Group

• Motor Vehicle Manufacturing
• 200 - 300 Employee

• PA/Executive Assistant/Marketing & Training

  • Apr 2011 - Jun 2015

  • Provide full PA and admin support to the F&I Director, Group Marketing Director, Finance & Insurance Operations Manager, Customer Services Manager, Head of Customer Relationship Management and Digital Marketing Manager• Prepare powerpoint presentations• Diary Management• Event Management, Golf Events, Graduation Dinners, Dealership Events• Co-ordination of all travel both UK and International• Minute taking, chasing actions/progress• Project management – adhoc projects as required by the department• PR & Marketing activity, publications, promotional material• Customer complaints, chasing progress• Budget Management – assist in collating cost centre reports, controlling expenditure• Reporting – collation of Management information, preparing reports and presentations• Corporate Hospitality – manage the recording of MBR Group records. Training - administer the Sales Academy/Aftersales Academy and Van Talent Programmes



DVDC

• Spain
• Book and Periodical Publishing

• Office Manager/PA

  • Jun 2007 - Apr 2011

  Providing full administrative and PA support to two Directors and management team.• Organise meetings, prepare necessary paperwork, take minutes, chase actions.• Liaising with suppliers, customers etc.• Organise all UK and International travel arrangements for staff and students, including meeting and greeting of all VIP visitors and their arrangements.• First point of contact, liaising with clients, answering emails and letters. advertising update website and competition results, produce weekly E-newsletter. Responsible for all PR and Marketing activities including newsletters, updating website and promotional material.• Responsible for all company policies (Health & Safety, HR, Child Protection, Risk Assessments)• PR & marketing of the Academy, writing press releases and dealing with Press Agencies.• Preparing all promotional material, brochures, leaflets, newsletters etc.• Accounting, book keeping and general office admin.• Manage Office and team of 8 teaching staff, organising staff rotas, class timetables and exam sessions.• Organise all events, shows and competitions nationally and internationally.• Diary management and travel arrangements both in the UK and Internationally.• Research projects.• Other adhoc office duties including maintaing the client database, reception duties, maintaining customer records, maintain filing systems, ordering stationery & purchasing of office equipment.



Rockingham Forest

• United Kingdom
• Real Estate

• PA to CEO

  • May 2004 - Jun 2007

  • Comprehensive PA/Secretarial duties to CEO and Senior Management Team. • Diary and travel arrangements, all correspondence including email and letter writing. • Responsible for website design and maintenance. • HR Training & Development of staff. • Advertising and marketing for Association. • HR & Appraisal administration. • PR & Marketing, press liaison, organise events and conferences. • Committee Secretary responsible for all minute taking at all Management, General meetings, House meetings & AGM, prepare associated paperwork and agendas. • Co-ordinate articles for monthly newsletter, organise print and distribution. • Assist in the recruitment of new staff and maintain Personnel files, co-ordinate appraisal an salary review documentation. • Administer all training, recording and booking of training courses, monitoring training, budget and validation of all courses. • Responsible for production of Annual Report and Editor of the Residents Monthly News Magazine.



LCG Bioscience Limited

• Pharmaceutical Manufacturing

• PA to Business Development Director

  • Jun 2001 - Jun 2004

  • PA/Admin support to Head of Business Development. • Diary management and travel arrangements for Clinical Services Department. • Organise all UK and International conferences and exhibitions. • PR & Marketing of all literature for organisation. • Database management, liaise with clients and prepare legal documentation for clinical trials. Maintenance of website and preparation/distribution of monthly newsletter. • Book all overseas travel arrangements for Clinical Research Team. • Responsible for production of Annual Report



Santander

• Spain
• Banking
• 700 & Above Employee

• Customer Services Team Leader

  • May 1995 - Jun 2001

  • Supervisory for 5 staff; training, organising staff rotas, holiday/sickness records.• Customer complaint handling• General administration; database entry, record keeping, banking queries, bank account handling, general admin and updating account records.• Preparing statistical information for monthly reporting. • Supervisory for 5 staff; training, organising staff rotas, holiday/sickness records.• Customer complaint handling• General administration; database entry, record keeping, banking queries, bank account handling, general admin and updating account records.• Preparing statistical information for monthly reporting.



Anritsu Wiltron

• PA to MD/HR Officer

  • Jan 1991 - May 1995

  • HR admin for 50 employees. • Recruitment & appraisal admin• Payroll, pensions, personnel records• Staff training in IT and admin• PA/Secretarial support to MD & Finance Director• Diary management and overseas travel arrangements• Minute taking, arranging meetings and all email and letter correspondence. • HR admin for 50 employees. • Recruitment & appraisal admin• Payroll, pensions, personnel records• Staff training in IT and admin• PA/Secretarial support to MD & Finance Director• Diary management and overseas travel arrangements• Minute taking, arranging meetings and all email and letter correspondence.



DHL

• Germany
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• HR Officer/Training & Development

  • Jan 1985 - May 1991

  • Recruitment & testing of graduates onto NFC management training scheme• Organise management short courses• Management reporting• Monitor £1mn training budget, book venues, prepare handouts, set up training rooms, maintain database of personnel/training records. • Full secretarial support to Director of Personnel & HR Deparment.• Salary & Pensions Administration.• Health & Safety Administration. • Recruitment & testing of graduates onto NFC management training scheme• Organise management short courses• Management reporting• Monitor £1mn training budget, book venues, prepare handouts, set up training rooms, maintain database of personnel/training records. • Full secretarial support to Director of Personnel & HR Deparment.• Salary & Pensions Administration.• Health & Safety Administration.