Stephanie Klein

Head of People & Operations at somethingcreative
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Contact Information
Location
Berlin, Berlin, Germany, DE
Languages
  • Deutsch Native or bilingual proficiency
  • Englisch Full professional proficiency
  • Spanisch Limited working proficiency
  • Swedish Elementary proficiency

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Credentials

  • IBM Certified Design Thinking Practitioner
    IBM
    Nov, 2020
    - Sep, 2024
  • Member (IE Class of 2020)
    Beta Gamma Sigma
    Oct, 2020
    - Sep, 2024
  • GPM - Projectmanagement Certificate
    GPM Deutsche Gesellschaft für Projektmanagement e. V.
    Jun, 2017
    - Sep, 2024

Experience

    • Denmark
    • Design Services
    • Head of People & Operations
      • Dec 2021 - Present

    • Project Manager
      • Sep 2021 - Dec 2021

    • Spain
    • Higher Education
    • 700 & Above Employee
    • Communications Manager IE Pharma & Healtcare Club
      • Oct 2020 - Aug 2021

    • Dual Degree Student in Master in Management& Customer Experience and Innovation Management
      • Jan 2020 - Aug 2021

      GPA: 3,91I had the privilege to study two full-time master's programs at IE University as part of a Dual Degree program.My master's in Management provided me with a holistic education in international business, finance, and entrepreneurship. My major was digital business and coursework included: Agile Methodologies in Software Development, Coding Principles for Management, Storytelling in Business, Big Data Analytics, and Technology and Innovation Management.My master's in Customer Experience has educated and prepared me to design and implement meaningful solutions to customer pain points that companies may have. Some courses included: Human-Centered Design, Qualitative and Quantitative research methods, Data-Driven Innovation, UX/ UI Design, Persuasion & Ethics, and Human Behaviour and Facilitation.

    • Strategic Marketing
      • Sep 2019 - Dec 2019

      - Set-up of Marketing KPI strategy- Analysis of customer satisfaction and facilitation of country workshops to set clear initiatives for improvement alongside the customer journey - Set-up of Marketing KPI strategy- Analysis of customer satisfaction and facilitation of country workshops to set clear initiatives for improvement alongside the customer journey

    • Chemical Manufacturing
    • 700 & Above Employee
    • Strategic Marketing - Junior Congress & Communications Manager
      • Sep 2017 - Sep 2019

      - Project Management of high-level events and digital initiatives- Set-up and performed data analysis to derive data-driven decisions- Co-led internal change management process

    • Graduate Management Trainee
      • Sep 2014 - Sep 2017

    • Brand Management innovative Women's HealthCare
      • May 2017 - Aug 2017

    • Business Operations
      • Nov 2016 - Feb 2017

    • Strategic Marketing, Congress& Marketing Communications Thrombosis
      • May 2016 - Aug 2016

    • Strategic Marketing, Commercial Operations Pulmonology
      • Dec 2015 - Mar 2016

    • Procurement GER, Program and Proccess Management
      • Jul 2015 - Sep 2015

    • Global Market Research, Competitive Insights
      • Dec 2014 - Feb 2015

    • Chile
    • Leisure, Travel & Tourism
    • 1 - 100 Employee
    • Volunteer Work
      • Jun 2014 - Aug 2014

      Volunteer work in a day-care centre for children Volunteer work in a day-care centre for children

Education

  • IE Business School
    Dual Degree in Master in Management & Customer Experience and Innovation, Business Administration and Management, General
    2020 - 2021
  • The Berlin School of Economics and Law
    Bachelor of Arts, International Business Administration
    2014 - 2017
  • German International School of Silicon Valley
    High School Diploma& German Abitur
    2012 - 2014
  • German European School Singapore
    2011 -

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