Experience

Osushi Japanese Restaurant

• United States
• Restaurants
• 1 - 100 Employee

• Front of House Manager

  • Sep 2019 - Present

• Hostess

  • Mar 2016 - Present

  -Answered phones and assisted customers regarding reservations, menu questions, and takeout/delivery orders-Coordinated with waitstaff to schedule and manage reservations, ensuring that guests were seated promptly upon arrival-Packaged, checked, and distributed takeout and delivery orders-Maintained quality customer service and a positive demeanor in a high stress environment-Handled and resolved customer complaints in a professional manner-Entrusted with counting and handling daily cash profits and distribution of tips Show less



Alfa Art Gallery

• Fine Art
• 1 - 100 Employee

• Graphic Design Intern

  • Oct 2020 - Feb 2021

  -Used Adobe Illustrator and Photoshop to create promotional materials for exhibitions and events, such as posters and banners for social media, web, and print -Collaborated with other interns to update the lead artist's annual catalog using InDesign -Selected to create the annual gallery brochure and holiday card using Illustrator -Led a team of interns in the creation of a 3D virtual exhibition featuring photographs from 16 different artists using ArtSteps to create an enjoyable alternative to the in-person gallery during the COVID-19 pandemic -Trained several new graphic design interns at the end of my term -Assisted artists and visitors both from home and the physical gallery -Worked directly with graphic design, social media, curatorial, and photography interns, as well as the owners themselves Show less



Frozen Boba

• United States
• Restaurants
• 1 - 100 Employee

• Shift Leader

  • Jun 2019 - Aug 2019

  -Managed, scheduled, and trained 10+ employees at a brand new business -Interacted directly with owners to adjust staffing to accommodate a dynamic workload -Listened to customer feedback to improve recipes and overall restaurant quality -Fulfilled bubble tea and rolled ice cream orders -Performed daily opening and closing duties, including all cleaning, ingredient preparation, and locking up -Entrusted with counting and handling daily cash profits and distribution of tips -Managed, scheduled, and trained 10+ employees at a brand new business -Interacted directly with owners to adjust staffing to accommodate a dynamic workload -Listened to customer feedback to improve recipes and overall restaurant quality -Fulfilled bubble tea and rolled ice cream orders -Performed daily opening and closing duties, including all cleaning, ingredient preparation, and locking up -Entrusted with counting and handling daily cash profits and distribution of tips