Sriparna Saha
Group Housing Coordinator at Delta Hotels by Marriott Beausejour- Claim this Profile
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Bio
Credentials
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THE COMPLETE DIGITAL MARKETING COURSE
UdemyJul, 2021- Sep, 2024 -
THE COMPLETE FINANTIAL ANALYST COURSE
Udemy AcademyApr, 2021- Sep, 2024 -
THE SALES TRAINING B2B MASTER COURSE
Udemy AcademyApr, 2021- Sep, 2024 -
Verified International Academic Qualifications
World Education ServicesDec, 2019- Sep, 2024 -
Health and Safety Ambassador
Culinary Arts Academy SwitzerlandJun, 2017- Sep, 2024 -
Bartending Mixology Course
Ritz ParisFeb, 2016- Sep, 2024
Experience
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Delta Hotels by Marriott Beausejour
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Canada
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Hospitality
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1 - 100 Employee
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Group Housing Coordinator
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May 2022 - Present
Got promoted into the Sales and Events Management department in the same company.-Oversee the efficient operation of the Hotel's reservations in the inputting of guest room blocks to accommodate guest needs and maximize revenue.-Monitor and analyze Rooms Inventory utilizing Yield Management to maximize occupancy and increase average rate. -This includes monitoring of group blocks, determining cut off dates, and rate restrictions. -Process and handle group rooming lists, reservations, and associate reservations requests by inputting data into the reservations system. -Calculate and prepare rooms reports to determine sources of business using various computer systems. -Assist in the development and revisions of forecasts for the Rooms Department, both monthly and annually. -Communicate both verbally and in writing to provide clear direction to staff.- Dealt with MARSHA and CTAC applications along with PMS systems like OPERA- Also was an Event manager for all the Sports team blocks Show less
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Guest Service Manager
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Oct 2021 - Apr 2022
~Provide all guests (including groups) with a friendly, accurate and efficient check-in / check-out process while following the company’s policies and procedures. Prepare for check-ins before the guest arrives by using the arrivals grid, preparing express check-ins, and planning for group arrivals. ~Ensure the front desk/lobby areas remain clean, organized and ready to greet guestsIssues written and oral instructions to co-workers, assigns duties and examines work for accuracy, neatness, and conformance to policies and procedures~ In Charge of performing overall operations of Front Desk, and assumes responsibility for completion of shift work up to standards and according to established procedures~Supervises Guest Service Representatives at Front Desk for the purpose of completion of duties, performance up to standards, giving direction, and decision making~Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems~Verify and collect guest payments and identification, ensuring all procedures are followed to protect sensitive guest information including identity and credit card information. Process all financial transactions with strict adherence to defined procedures~Determines work procedures, prepares work schedules and expedites workflow Show less
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Bennett Coleman and Co. Ltd. (Times Group)
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India
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Newspaper Publishing
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700 & Above Employee
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Strategic Account Manager
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Dec 2019 - Jun 2021
~Specifically worked under The Times Internet (Dineout) in Sales and Digital Marketing. ~Responsible for total account management function, including increasing sales and securing renewals, serving as the central point of contact. ~Meet assigned sales quotas by acquiring new customer business, renewing and growing existing relationships. ~Responsible for expanding and retaining the client while ensuring ongoing excellent customer service. ~Developing and delivering product presentations, pricing proposals and tender submissions. Show less
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JW Marriott
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Hospitality
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700 & Above Employee
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Sales Executive- Food and Beverage (Restaurants and Nightclubs)
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Aug 2018 - Jul 2019
~Most significant task is dealing with budgets, food and beverage revenue, and achieving targets for all the outlets and overall answerable for monthly Gross revenue Report for Food and Beverage department. ~Additionally also in charge of organising private parties and events in the outlets, handle social and corporate events to maximise monthly revenues. ~Lead the F&B Sales team, being in charge of all the restaurants, lounges and nightclub in the property. ~Most significant task is dealing with budgets, food and beverage revenue, and achieving targets for all the outlets and overall answerable for monthly Gross revenue Report for Food and Beverage department. ~Additionally also in charge of organising private parties and events in the outlets, handle social and corporate events to maximise monthly revenues. ~Lead the F&B Sales team, being in charge of all the restaurants, lounges and nightclub in the property.
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Chef De Partie- Pastry
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May 2018 - Jun 2018
~Worked specifically in the bread section, baking 17 varieties of premium quality breads daily. ~Also worked in the chocolate room, where on a daily basis had to produce 22 varieties of fine French chocolates, garnishes and truffles. ~I was also kept in charge of the petit fours and macaron section. ~Worked specifically in the bread section, baking 17 varieties of premium quality breads daily. ~Also worked in the chocolate room, where on a daily basis had to produce 22 varieties of fine French chocolates, garnishes and truffles. ~I was also kept in charge of the petit fours and macaron section.
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Chef De Partie
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Sep 2017 - Apr 2018
~Worked in the pastry section mainly, along with helping out in the meat and sauces department. ~I as in charge of petit fours and special diet courses in the tasting menu, eg. like vegan and gluten free etc. ~Worked in the pastry section mainly, along with helping out in the meat and sauces department. ~I as in charge of petit fours and special diet courses in the tasting menu, eg. like vegan and gluten free etc.
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Commis Chef
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Aug 2016 - Dec 2016
~Working in Story, in central London, United Kingdom, in multiple sections, mostly pastry, sauces cold and garnish, as a kitchen intern, for 5 months, 20 hours a day. ~Also worked with sommelier sometimes during the week, as I am also trained in Wine and Beverage Studies. ~Working in Story, in central London, United Kingdom, in multiple sections, mostly pastry, sauces cold and garnish, as a kitchen intern, for 5 months, 20 hours a day. ~Also worked with sommelier sometimes during the week, as I am also trained in Wine and Beverage Studies.
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Commis Chef
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Jun 2015 - Dec 2015
~Worked in ExpoGourmet SA, in Lausanne (the French part of Switzerland), in the banqueting department for 2 months, and in their Italian restaurant called Gina for 4 months, in grademanger or cold kitchen, appetiser section and pastry as a Kitchen Trainee, 50 hours a week. ~Worked in the pastry kitchen at least 1 day every week. ~Worked in ExpoGourmet SA, in Lausanne (the French part of Switzerland), in the banqueting department for 2 months, and in their Italian restaurant called Gina for 4 months, in grademanger or cold kitchen, appetiser section and pastry as a Kitchen Trainee, 50 hours a week. ~Worked in the pastry kitchen at least 1 day every week.
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SAVOURITES HOSPITALITY PRIVATE LIMITED
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India
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1 - 100 Employee
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Lead Line Cook
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Apr 2012 - Aug 2014
~Prep mise en place and for individual dishes and complete the dishes, manage appetiser and salad section. ~Helped in keeping a record of requisitions made, orders placed, was in charge of maintain inventory and storing proper paperwork for inventory for supplies and ingredients. ~Prep mise en place and for individual dishes and complete the dishes, manage appetiser and salad section. ~Helped in keeping a record of requisitions made, orders placed, was in charge of maintain inventory and storing proper paperwork for inventory for supplies and ingredients.
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Education
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2014 - 2017
César Ritz Colleges Switzerland
Bachelor's degree, International Business -
2014 - 2017
University of Derby
Bachelor of Arts - BA, Culinary Arts/Chef Training -
2002 - 2014
The Cambridge School (Under Cambridge University's Board)
High School Diploma
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