Customer Success Executive and Business Development Representative

• Jun 2022 - Present

Business Development Representative

• Mar 2021 - Jun 2022

Notify is One Utility Bill's service to make utility registration as easy as it should be for landlords and letting agents, and earn them a great commission. For free.Our easy-to-use portal updates utilities easily, and can integrate with your existing software to run automatically in the background.For every property you register, you earn a commission!If you would like to find out more, drop me a line at sophie.humble@oneutilitybill.co.

Sales Assistant

• Feb 2019 - Mar 2021

Worked towards and achieved daily targets continuously.Helped to unload deliveries in a timely manner.Ensured shelves were tidy at the end of the day and stock was replenished.Maintained a clean and welcoming environment for customers.Assisted in customer queries by having excellent product knowledge.Upheld strict cash handling procedures. Worked towards and achieved daily targets continuously.Helped to unload deliveries in a timely manner.Ensured shelves were tidy at the end of the day and stock was replenished.Maintained a clean and welcoming environment for customers.Assisted in customer queries by having excellent product knowledge.Upheld strict cash handling procedures.

Customer Care Advisor

• Jan 2018 - Sep 2018

Became competent in working with computer systems.Escalated complaints and issues to designated departments for investigation and response.Assisted customers promptly and politely via telephone.Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.Helped to reduce debt by taking payments and working with customers to set up affordable payment plans.Worked towards and exceeded monthly targets continuously. Became competent in working with computer systems.Escalated complaints and issues to designated departments for investigation and response.Assisted customers promptly and politely via telephone.Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.Helped to reduce debt by taking payments and working with customers to set up affordable payment plans.Worked towards and exceeded monthly targets continuously.

Cashier

• Nov 2015 - Jan 2018

Handled and processed cash and debit cards, providing the correct change in payment transactions.Checked drawer to ensure adequate cash for transactions.Created and maintained cash flows at each shift's start, middle, and end.I kept the working environment clean and neat to maintain a professional appeal.Engaged customers warmly and provided immediate and dedicated assistance.Built relationships with customers to increase the likelihood of repeat business. Handled and processed cash and debit cards, providing the correct change in payment transactions.Checked drawer to ensure adequate cash for transactions.Created and maintained cash flows at each shift's start, middle, and end.I kept the working environment clean and neat to maintain a professional appeal.Engaged customers warmly and provided immediate and dedicated assistance.Built relationships with customers to increase the likelihood of repeat business.