UL & Service Administrator

• May 2021 - Present

Owner

• Mar 2018 - Present

Creative Consultant specializing in brand solutions and re-branding to help businesses modernize and create engaged and loyal clientele. This includes; front end website maintenance and design, marketing strategy, marketing materials, content creation and more. Just let me know how I can help grow your business and keep clients engaged for years to come.In the market today people want to know the person behind the business. They do their research and want a less corporate and more personal experience. I can help your brand stay personable so clients see the value in doing business with you and refer many more. It gives me satisfaction to see you achieve great success.

Operations Manager

• Aug 2020 - May 2021

Marketing Specialist

• Dec 2019 - May 2021

Marketing Materials and Brand ConsistencySEOFront End DevelopmentSocial Media ManagementCopy WritingBlogs

Administrative Assistant

• Sep 2019 - Dec 2019

Contract Graphic Designer

• Jan 2019 - Jun 2020

Operations Manager 2

• 2007 - 2012

Managed and hired highly skilled tellers and lead tellers. Trained staff for success in sales knowledge and productivity. Developed my team towards advancing themselves for career development. Managed the delegation and completion of operations within the branch and loss prevention related procedures. Along with all responsibilities of previous positions held.

Operations Manager 1

• 2006 - 2007

Managed accurate transaction processing, risk management and approvals of higher risk transactions. Coached tellers for premier service and sales performance. Managed the delegation and completion of all compliance related tasks. Handled the resolution of customer related issues to the banks best interests and the customer's satisfaction. Maintained a high level of expectation for excellent customer service by going above and beyond for every customer.

Lead Teller

• 2005 - 2006

In charge of managing the accurate and concise completion of compliance tasks delegated by management as well as all regular teller responsibilities in providing excellent customer service as well as the correct completion of teller tasks that include transactions and sales.

Bank Teller

• 2004 - 2006

In charge of first line customer contact, transactions of all types, first and foremost providing excellent customer service, initial sales and additional cross-sells.