Experience

Clark James Ltd

• United Kingdom
• Individual and Family Services
• 1 - 100 Employee

• Account Manager

  • Jan 2014 - Present

  Clark James is a specialist recruitment company providing recruitment solutions across a number of sectors, including Financial Services, Sales& Marketing and Accountancy. I joined with the intention of coordinating a ‘Fixed Fee Service’ for the company with my Managing Director. I was provided with a desk, a computer and a phone which excited me as I had the freedom to utilize all of the skills I had gathered previously. The service has now been running for 13 months and has 65% repeat business, continually growing on a month to month basis. Responsibilities: • Overseeing and managing the development of 3 Account Handlers • Cold calling B2B with a view to introducing the service • Lead resourcing for the team through various portals research ongoing • Co-ordinating the recruitment process to ensure clients and candidates needs are met • Sourcing prospective new candidates via online portals, recommendations, lead generation • Creatively writing, posting and monitoring job advertisements • Developing and Implementing new client business and candidates generation strategies • Working towards sales targets whilst maintaining a calm attitude and organized workflow • Creating advertising literature, for example printing advertising leaflets aimed at businesses looking to recruit over a number of sectors. Achievements: • Created a resourcing system for sales staff to adopt • Created 50% repeat business within the first 8 months • The service has been adopted by other franchisees within the group • Deal with all aspects of the service allowing the client to liaise with just one person Show less



Gees Sandwich Bar

• United Kingdom
• Restaurants

• General Manager

  • 2009 - 2013

  Responsible for the general running of a busy town centre sandwich bar/bistro. Reporting to the owner on a weekly basis my main responsibility was to ensure the smooth running of the business with a focus on the generation of new business. Including advertising, promotions, cold calling businesses and face to face meetings with new prospective customers. My other duties included stock control, banking, suppliers, staff rotation and maintaining a high level of service and communication with staff and customers. I thoroughly enjoyed this role. My intention was to take on the business but due to location it wasn’t financially a gain. Responsibilities:  Overseeing and managing the business on a day to day basis  Advertising, instigating promotions and generation of new business  Cold calling businesses and face to face meetings with new prospective customers  Stock control, budgeting and banking  Ordering/Managing the relationship with all Suppliers  Managing a team of staff and rotations  Maintaining a high level of service and communication with staff and customers.  Preparing/Storing/Cooking Food in the correct manner  Recording temperatures/stock on a daily basis Achievements: - Introduced a delivery service to the business - Within 6 months of management the daily takings had doubled - Maintained a happy secure team - Always took the initiative to develop Business relations by networking in the community including charity events and sponsoring local events - Completed my Food & Hygiene certificate - Completed my Customer Service Level 3 (ALL Completed with HIT training on site) - Completed my Supervising in Catering & Food Safety Level 3 Show less



Journal Publishing Group

• United States
• Book and Periodical Publishing

• Sales Manager

  • Jan 2005 - May 2009

  Journal Publishing Group is a publishing group with 52 regional weekly and fortnightly recruitment publications. I put together a new team publishing a weekly regional recruitment publication for the Southampton/Portsmouth area. Responsibilities: Managing a team of 6 telesales staff  Cold calling prospective new clients Sourcing/providing leads for the team, ongoing research and development of the portals Training staff where required Meeting weekly targets, individual and team Maintain existing client relations and continuous new business development Achievements:  Exceeded weekly and monthly targets on a regular basis  Highest achieving sales person with the exception of 2 (weekly) occasions Created a training programme which was implemented across the entire company  Retained four staff for 24 months in a company with high staff turnover Took the initiative to write news articles and features which increased reader and product satisfaction  All team members became involved at their own will to improve the service/product through which as a team we thrived on maintaining a happy, hard-working environment. Show less

• Sales Consultant

  • 2003 - 2005

  I learnt very quickly the pressures of working in a fast paced environment. This allowed me to show great skill in communicating easily with professionals which rapidly led me to managing my own team. Responsibilities: Cold calling B2B (leads provided) offering an advertising service for recruiting staff Maintaining Client relations Contributing in the writing of the adverts Email communication/telephone communication Involved in Invoice procedures Exceeding targets set by the ManagerAchievements: - Exceeded weekly set targets from week 1, continuous until my promotion.- Highest achieving sales person within the team- Quickly settled into the role, discovered lead sourcing portals which were soon adopted throughout- Gained my promotion to Manager and received two pay rises within six months Show less