Experience

Laxya Production Pvt Ltd

• India
• Media Production

• Client Service Representative

  • Dec 2017 - Present

  • Meet and liaise with clients to discuss and identify their advertising requirements. • Work with creative team to fulfill on the client's budget and timelines. • Overseeing all the production aspects for the timely delivery of the projects. • Liaise with, and act as the link between, the client and the advertising agency by maintaining strict schedule. • Arrange and attend meetings. • Undertake the administrative work. • Handle Invoice and payments. • Meet and liaise with clients to discuss and identify their advertising requirements. • Work with creative team to fulfill on the client's budget and timelines. • Overseeing all the production aspects for the timely delivery of the projects. • Liaise with, and act as the link between, the client and the advertising agency by maintaining strict schedule. • Arrange and attend meetings. • Undertake the administrative work. • Handle Invoice and payments.



GS1

• Belgium
• Non-profit Organizations
• 200 - 300 Employee

• Customer Support Executive

  • Aug 2015 - Aug 2017

  • Resolve problems by clarifying the customer's complaint; determine the cause of the problem, selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. • Maintain financial accounts by processing customer adjustments. • Recommend potential products or services to management by collecting information and analyzing customer needs. • Prepare products or service reports by collecting and analyzing customer information. • Handle changes in policies or renewals. • Build sustainable relationships of trust through open and interactive communication. Show less



MYOO

• United Kingdom
• Telecommunications
• 1 - 100 Employee

• Client Service Executive

  • Aug 2012 - Jul 2015

  • Interface between the client and the functional departments within the company. • Maintained and executed yearly formal business plans. • Developed and maintained existing client relationship and developed new client relationships. • Followed up with customers about resolved issues and maintaining high standards of customer service. • Creating business development strategies. • Third party management for jobs being outsourced. • Interface between the client and the functional departments within the company. • Maintained and executed yearly formal business plans. • Developed and maintained existing client relationship and developed new client relationships. • Followed up with customers about resolved issues and maintaining high standards of customer service. • Creating business development strategies. • Third party management for jobs being outsourced.


ESCALADE ENTERPRISES INDIA PRIVATE LIMITED
• India
• Marketing Executive

  • Oct 2009 - Sep 2011