Experience

perfect contracting
• Egypt
• Construction
• 1 - 100 Employee
• Executive Assistant To Chief Executive Officer

  • Mar 2022 - Present


Ghazala Gardens

• Executive Assistant

  • Jun 2007 - Dec 2007

  Schedule appointments, and maintain and update supervisors' daily calendar Coordinate travel arrangements, prepare itineraries, plan logistics, and submit expense reports Screen all incoming phone calls, inquiries, visitors, and correspondence, and route accordingly Maintain confidentiality of highly sensitive information Manage complex office administrative work requiring the use of independent judgment and initiative Schedule appointments, and maintain and update supervisors' daily calendar Coordinate travel arrangements, prepare itineraries, plan logistics, and submit expense reports Screen all incoming phone calls, inquiries, visitors, and correspondence, and route accordingly Maintain confidentiality of highly sensitive information Manage complex office administrative work requiring the use of independent judgment and initiative



IBM Canada Ltd.

• Executive Assistant

  • Feb 2006 - Mar 2007

  •Handled non-complex to moderately complex requests for information on payroll, benefits, taxes, retiree welfare, job termination, etc •Initiated contact via telephone or electronically to clients for purpose of capturing data •Trained and coached less experienced representatives •Processed and checked status on clients requests •Used tool on workstation, host system and the Internet to handle more complex client requests, software applications include Siebel and Ceridian • Answered telephone, process mail, maintain office, and order supplies. •Provided information in person and by phone on rates and packages •Responsible for clerical duties including filing systems, photocopying, sorting and distributing mail, creating, clearing invoices, incoming, outgoing faxes, and contacting clients via email • Prepared field memos, letters and contracts to company correspondence •Supported managers in all facets of company operations •Handled customer concerns and ensuring customer satisfaction Show less



American Express

• United States
• Financial Services
• 700 & Above Employee

• CREDIT ANALYST

  • Sep 2003 - Nov 2005

  •Handled inbound/outbound calls professionally and courteously •Informed customers on credit decisions •Gathered the required information from customers to be used for making credit decisions •Provided information by phone on credit limit, interest rates, and balance transfer •Performed data entry services such as verifying customers information •Handled inbound/outbound calls professionally and courteously •Informed customers on credit decisions •Gathered the required information from customers to be used for making credit decisions •Provided information by phone on credit limit, interest rates, and balance transfer •Performed data entry services such as verifying customers information