Quality Control Specialist and Creative Writer

• May 2023 - Present

Oversee content perfection: Ensure the flawless preparation of episodes, cover art, and promotional clips before client delivery and publication. Streamline documentation: Document all processes meticulously, fostering efficiency and collaboration within the team. Craft engaging "Show Notes": Compose captivating episode descriptions with valuable resources for listeners. Oversee content perfection: Ensure the flawless preparation of episodes, cover art, and promotional clips before client delivery and publication. Streamline documentation: Document all processes meticulously, fostering efficiency and collaboration within the team. Craft engaging "Show Notes": Compose captivating episode descriptions with valuable resources for listeners.

Customer Success Specialist

• Feb 2023 - May 2023

As a Junior Customer Success Specialist at Hostinger, I am responsible for communicating with customers to solve their technical and account-related issues related to websites, hosting and domains, while communicating in both Spanish and English. In addition, I deliver exceptional customer service, ensuring customer satisfaction, and offer additional services, tools, and products to help customers achieve even more success. My day-to-day responsibilities include resolving customer inquiries and technical issues via live chat and tickets, being a brand ambassador for Hostinger, and working closely with the Customer Success Team to deliver impactful work on a company scale. I continuously polish my technical background by diving deep into the world of IT, and strive to deliver the best possible customer experience every day. I am proud to work for Hostinger, a top-ranked web hosting company, and look forward to continuing to grow and succeed in this role. Show less

Private English teacher and specialist in grammar and linguistic competences

• Apr 2019 - Dec 2022

With over three years of experience as a private English teacher, I have had the privilege of teaching students from Spain, Argentina and Uruguay. My approach focuses on the development of the 4 language skills -speaking, reading, writing and listening- so that my students can acquire effective communication skills in the language.As a freelancer, I have developed a one-person management to prepare the teaching material, schedule classes and manage payments. This experience has allowed me to be an autonomous, organized professional capable of providing a personalized and high quality service to my students.In addition, I have had the honor of tutoring for the subject "English Grammar" to university students, after receiving the endorsement of the professor of the subject, Manuel José Durán, at the University of Belgrano. This experience has allowed me to apply my knowledge and skills in the development of comprehensive teaching plans, so that my students can acquire not only the language skills, but also the theoretical knowledge that allows them to understand the language as a whole.I am passionate about teaching English and enjoy every opportunity I have to help my students achieve their goals. Show less

Freelance Translator

• Jan 2021 - Oct 2022

Technical Translation2021 | English>Spanish translation of:- Comprehensive repair record, including mechanical, hydraulic, electrical and electronic parts of high performance mining equipment.- Evaluation of the current situation under manufacturer's standards, applicable to used and rebuilt equipment.Legal Translation:2021 | English>Spanish translation of:Confidentiality and Non-Disclosure Agreement protecting the parties to a major infrastructure tender between a Uruguayan mining company and an international dredging and port works company headquartered in the Netherlands.At M.S.C., Uruguay Show less

Professor of English as a second language

• Apr 2021 - Aug 2021