Chief Operating Officer

• Apr 2021 - Present

VP Enterprise Architecture

• Jun 2018 - Mar 2021

VP Business Solutions

• Jan 2016 - Jun 2018

As VP Business Solutions I am responsible for introducing new technology and business process into Mimecast that will continue to drive our phenomenal growth.Currently focusing on CRM and integrating technology as we drive our Digital Transformation.

Business Operations Director

• Feb 2008 - Jan 2016

Headed up the Marketing & Customer Systems team at Mimecast who conceive, build, operate and support a wide range of assets that drive our formidable growth: these assets include channel partner portals that make it easier for our channel partners to be an extension of Mimecast and to sell our services effectively; powerful service monitoring tools for our customers to have easy access to Mimecast services performance including push notifications and dashboards; marketing automation systems to improve the effectiveness of our marketing efforts and automate lead flow into our sales pipeline, and much more.I am involved in R&D, project management, business process management and development, applications design, systems development and people management.

Sales Operations Manager

• Feb 2008 - Nov 2008

Operations role focused on supporting the Sales Team through Business Process Automation, developing the internal sales process and providing support to Sales Reps through the negotiation phase of the sales cycle.

Operations Manager

• Dec 1999 - Oct 2007

At Hirt & Carter, I managed a diverse team as part of the IT, Image Origination, Design and Retouching, Printing, Tech Ops and Finishing departments.Responsible for the day to day operational planning, production and management of the business, which produced some of the best quality images, most innovative systems and hi-end printing in the country. As an account manager on a number of key and strategic accounts in both the magazine and retail industries we delivered hi-end products and services, and built innovative solutions for automated production of hi-end catalogues.Successfully project managed and delivered infrastructure in the installation of major digital printing presses, meeting extremely tight deadlines, ultimately key to the continued success of the business.