Experience

Onestic

• Spain
• Software Development
• 1 - 100 Employee

• eCommerce Delivery Project Manager

  • Jul 2018 - Present

  • Managing e-commerce accounts B2B and B2C in order to achieve the established business plan, while securing profitable and sustainable distribution for each account. Creating project schedules and managing project timelines. • See and identify business issues for the client and help to manage them. Leading and managing meetings, risk tracking process and project documentation. • Capability of working in multiple project simultaneously, evaluating and assessing the result of the projects at hand. • Daily use of Magento (1 and 2) environments researching and coordinating their functions and features. • Daily use of agile methodologies, Jira, Confluence, defining tasks and required resources, helping the team by developing tasks, tracking and reporting on the projects progress. Fostering partnership with stakeholders. Show less



LORIENT

• United Kingdom
• Construction
• 1 - 100 Employee

• BUSINESS DEVELOPMENT EXECUTIVE – EXPORT

  • Jan 2018 - Jun 2018

  • Managing and developing businesses with export accounts with an agreed target, promoting sales of all products providing excellent customer service. • Support each account by negotiating and renegotiating by phone, email and with regular meetings, to achieve profitable growth. • Preparation of quotations, sales forecasts, processing orders with customers and suppliers, ensuring that the figures supplied are investigated and produced on time. • Daily use of ERP software Syspro and CRM, tracking of shipments, price control, preparation of reports to management, marketing and operations. Show less



Lovell Rugby

• United Kingdom
• Retail
• 1 - 100 Employee

• International eCommerce Coordinator/Translator

  • Feb 2014 - Jan 2018

  • Translation of all the descriptions and content of the products on the web sites, upload information and images of the products, manage categories and control commercial trends. • Worldwide customer service by phone, email, eBay, Amazon, Facebook, Twitter, etc. • Resolution of problems, complaints, processing orders, purchases, returns and refunds. • Keep all conversations recorded in the ERP administration system, precise stock control, manage CRM database, provide customers with prices and delivery information, in contact with national and international carriers. Show less



Nando's

• Canada
• Restaurants

• Cashier

  • Oct 2011 - Feb 2014

  Duties included serving customers in the restaurant, preparing food, dealing with complaints, cash handling, conforming with environmental health and food hygiene regulations. Duties included serving customers in the restaurant, preparing food, dealing with complaints, cash handling, conforming with environmental health and food hygiene regulations.



Decotransit, S.L.

• 1 - 100 Employee

• Import/Export Operations

  • Apr 2011 - Sep 2011

  • Fulfilment of daily DUA documents, use of INCOTERMS, taking into account the type of products and the delivery requirements of the clients. • Monitoring all phases of the shipment, maintaining contact with transport companies, producing management reports, analysis and unit cost. • Knowledge of legislation, political situations and other factors that could affect the load. • Negotiate contracts, transportation and costs; obtaining, checking and preparing documentation, packing specifications, and compliance with other countries regulations and tax regimes. Show less