Silvana. Lazcano-Roberts

Sales Coordinator at Airmet
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Contact Information
Location
Greater Perth Area

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Experience

    • Brazil
    • Sales Coordinator
      • Aug 2009 - Present

    • Australia
    • Wholesale
    • 1 - 100 Employee
    • Sales Coordinator
      • Aug 2009 - Present

      Air-met Scientific supplies a broad range of health and safety monitoring instruments to many of Australia’s largest companies including Department of Water, Mining Companies, and Consultants. Responsibilities included: • To be the focal point for customer service in Western Australia • To ensure territory sales meet an exceed sales and profit budgets • Develop and grow territory sales in line with corporate plan and objectives • Service existing customers with quality pre-post sales support • Actively develop new business opportunities • Provide marketing support in Western Australia

    • United States
    • Environmental Services
    • 1 - 100 Employee
    • East Perth
      • Jun 2008 - May 2009

    • Australia
    • Environmental Services
    • 1 - 100 Employee
    • State Manager WA
      • Jun 2005 - May 2009

      Responsibilities included: • Improving profitability by increasing sales and rental volumes, through the appropriate management of staff and proactive client communication. • Meeting sales and customer service deadlines committed to by the Company. • Identifying areas of Company risk and providing solutions where appropriate. • Recommending and implementing procedures enabling the company to operate efficiently and to its full potential. • Financial Management, including profit and loss responsibility for operating entities. • HR Management; ensuring periodic meetings occur with key personnel which included employees’ sectional development. • Providing and organising adequate training programmes for employees. • Introducing company policies for: - Pricing - Distributors - Suppliers - Employment conditions • Establishing and developing relationships with: - Distributors - Key Customers - Suppliers

    • Australia
    • Public Safety
    • 1 - 100 Employee
    • General Manager
      • Oct 1996 - Mar 2008

      October 2005 – March 2008 General Manager The role of the General Manager was to ensure that the company functioned efficiently from a financial and operational perspective. Responsibilities included: • Financial Management including P&L responsibility • HR Management including putting in place development plans for staff members • Implementing and setting policy standards for: - Financial objectives - Pricing - Distributors - Suppliers • Establishing and continuing relationships with: - Distributors - Major Customers - Suppliers • Identifying projects to aid company growth 1999 – 2005 Customer Services Manager The role of Customer Service Manager was to initiate, build and establish successful relationships with customers, distributors and suppliers. 1996 - 1999 Administration Manager The role of Administration Manager ensured that incoming and outgoing orders were processed, followed up and completed in a timely manner. Achievements: • Certified Ventilation Officer • Representing NuTech Australia internationally. • Developing customer database which achieved an increase in sales and improved account management. • Increased revenues from approximately $720,000 pa to approximately $3 million • Being Promoted to General Manager.

Education

  • TAFE WA
    Diploma, Business & Business Management
    2006 - 2008
  • Tafe WA
    Diploma, Business & Business Management
    2006 - 2008

Community

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