Experience

Printemps Doha
• Qatar
• Retail
• 100 - 200 Employee
• Client Services Advisor

  • Aug 2022 - Present


Dental Laboratory

• Australia
• Photography
• 1 - 100 Employee

• Agent administratif

  • Feb 2021 - Jul 2022

  Answering and direct phone calls, emails, and other correspondence. Performing general administrative duties, including filing, photocopying, and data entry. Scheduling appointments and meetings and maintain calendars. Coordinating with internal departments to ensure the timely completion of projects and tasks. Ordering and maintaining office supplies and equipment. Managing incoming and outgoing mail and packages. Maintaining accurate records and databases. Assisting with the preparation of reports, presentations, and other documents. Performing other related duties as assigned. Show less



Etam

• France
• Textile Manufacturing
• 700 & Above Employee

• Manager of Sales

  • Jan 2017 - Feb 2021

  Delivering excellent service to ensure high levels of customer satisfaction. Motivating the sales team to meet sales objectives by training and mentoring staff. Creating business strategies to attract new customers, expand store traffic, and enhance profitability. Hiring, training, and overseeing new staff. Responding to customer complaints and concerns in a professional manner. Ensuring store compliance with health and safety regulations. Developing and arranging promotional material and in-store displays. Preparing detailed reports on buying trends, customer requirements, and profits. Undertaking store administration duties such as managing store budgets and updating financial records. Monitoring inventory levels and ordering new items. Show less



KIABI

• France
• Retail
• 700 & Above Employee

• Sales Coordinator

  • Jan 2014 - Feb 2017

  Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material. Handling urgent calls, emails, and messages when sales representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events. Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers. Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time. Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently. Developing and maintaining filing systems so as to maintain sales records, prepare reports, and provide financial information to the finance department. Show less



ZARA SA

• Retail
• 700 & Above Employee

• Cashier

  • Jan 2012 - Feb 2014

  Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations. Operating scanners, scales, cash registers, and other electronics. Balancing the cash register and generating reports for credit and debit sales. Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer. Processing refunds and exchanges, resolving complaints. Bagging or wrapping purchases to ensure safe transport. Following all store procedures regarding coupons, gift cards, or the purchase of specific items, such as alcohol or cigarettes. Maintaining a clean workspace. Show less