IT Assistant

• May 2023 - Present

Small Business Owner

• Jun 2020 - Present

Meditech Consulting Services Founder Meditech Consulting Services Founder

POS Technician

• Oct 2022 - May 2023

POS for the Restaurants POS for the Restaurants

Network Support Technician

• Apr 2021 - Oct 2022

Information Technology Technician

• Nov 2020 - Jan 2021

Head Of Information Technology

• Feb 2020 - Jun 2020

Information Technology System Technician

• Nov 2018 - Feb 2020

Odire Internal systems maintenance and supportSetup of all new IT equipment sourcedTrouble shooting and solving all ICT related issues within OdireData management (Back-ups, storage device management, cloud storage facility management)Server managementClient support (internal and external clients)Web development and support (maintenance of all Odire related websites)Management and maintenance of all clinic ICT equipmentSecurity monitoringSystem usage and reliability monitoringUser trainingWeb and email hosting managementResponding to ICT related tenders/proposalsManaging all ICT partnership relationsUndergoing regular training on systems and partnership offerings Show less

Delivery Driver

• Aug 2019 - Jun 2020

Junior Configuration Technician

• Feb 2018 - Oct 2018

Configuration, installation and support of IT infrastructureTroubleshoot and resolve escalated infrastructure issuesServer maintenance and administrationDaily Frontline SupportFirst time call resolution and completion within a reasonable timeframeIT Documentation for technical and HR purposesSetup and maintenance of desktop infrastructure hardware and softwareWorkstation and Server hardware setup and configuration completed timeously and accuratelyOffice infrastructure and server roomProactive maintenance of office environment with regards to setups, cabling and general neatnessProactive configuration control to ensure that Company IT policy is adhered to Show less

Internal Sales Assistant

• Jun 2018 - Jul 2018

Assist Sales team in managing client orders by generating quotations, creating job cards, attending to emails and correspondence· Processing sales orders, delivery notes and invoices for customers· Follow-up on all outstanding work on a daily basis and advise client accordingly· Build strong customer relationships using a range of communication methods. Understand customers’ business needs and address any issues following upon sales opportunities· Actively manage any customer complaints and ensure these are resolved to meet/exceed customer expectations· Liaising with customers with regards to quotations, orders, product availability and pricing as well as complaints and queries· Ensure all administrative tasks, including Management reports, are updated within the prescribed time frames· Proactively prioritise workload· Respond to all cancellation requests, claim handling and follow standard operating procedures and escalation policy as appropriate· Attend sales meetings and participate in learning and training opportunities when appropriate to continuously build customer service and knowledge· Create and place purchase orders with international and local suppliers· Forecast and trend analysis· Assist with communication and logistics of incoming and outgoing goods· Assist with trade/marketing exhibitions and information workshops· Provide assistance with other activities as and when required· Protect the integrity of the company at all times· Uphold company values· Ensuring compliance of corporate policies and procedures Show less

IT Technical Support

• Jun 2016 - May 2017

Server configuration, Booting from network using a server. Installing Android OS for Absa. Capturing IMEI to computer. Capturing Mac address System and IT Support to clients daily. Troubleshoot software and hardware problems on workstations and servers. Equipment repairs moving and setting up workstations, servers and peripherals, including basic networking support. Administration and maintenance of AD accounts Server configuration, Booting from network using a server. Installing Android OS for Absa. Capturing IMEI to computer. Capturing Mac address System and IT Support to clients daily. Troubleshoot software and hardware problems on workstations and servers. Equipment repairs moving and setting up workstations, servers and peripherals, including basic networking support. Administration and maintenance of AD accounts

Sales Consultant

• Oct 2015 - Mar 2016

Sales,call logging, invoicing,admin,debt collection,call agent,printing, filing Sales,call logging, invoicing,admin,debt collection,call agent,printing, filing

A Student

• Jan 2010 - Jul 2015

Graduate Graduate