Shavone Mitchell

Sr IT Business Analyst (Security Clearance: DOT Public Trust) at Network Designs, Inc.
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Location
Washington DC-Baltimore Area

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Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Sr IT Business Analyst (Security Clearance: DOT Public Trust)
      • Apr 2020 - Present

      Managed dynamic projects to support FAA’s largest enterprise-wide IT infrastructure program, Regulation, and Certification Infrastructure for System Safety (RCISS). Supported areas including hardware, software, data storage, data access, data integration, connectivity, availability, and disaster recovery. • Spearhead monthly Program Status Report (PSR) meetings with the client by fostering communication and relationships with internal teams and promulgating program growth and productivity within the RCISS IT infrastructure. • Championed monthly Project Management Review meetings with FAA technical staff, documenting infrastructure requirements and detailed system specifications for business and technical customers • Gathered requirements to analyze and articulate issues associated with the IT infrastructure, assessed performance data, performed financial modeling, project evaluation, and monitoring, and maintained compliance with applicable standards for infrastructure projects • Collaborated internally to ensure alignment and accuracy of the program's Earned Value Management System (EVMS) to monitor, control, and report program performance as a part of maintaining a compliant EVM System Show less

    • United States
    • Real Estate
    • 200 - 300 Employee
    • Business Consultant (Security Clearance: DHS Top Secret/SCI)
      • Jul 2020 - Aug 2021

      Optimized strategic priorities and capabilities for the United States Coast Guard Planning and Resources Division (CG-7911) while ensuring alignment within the enterprise and with external stakeholder groups. Conducted business analysis to formulate and refine strategic planning, budget management, billet management, cyber resources management, cyber requirements planning, human capital program management, and training. • Minimized the gap between the current cyberspace workforce structure and desired state of organizational readiness required to ensure Coast Guard mission success; revitalized the Cyberspace Workforce Integrated Planning Team to include revamping the charter, identifying stakeholders, and establishing reoccurring touchpoints • Matured the cyberspace workforce by initiating a current vs future state gap analysis and formulating a Workforce Management Plan which served as a guide to optimize workforce competencies, training, education, recruiting, retention, career, and professional development along with key performance measurements to ensure success • Assessed progress and data to communicate metrics for recruiting and retaining a top-quality cyberspace workforce; developed annual tracking and reporting for personnel bonuses and incentives initiative • Collaborated with the Office of Cyberspace Forces (CG-791) leadership to identify issues and risks, discern accurate and relevant information, conduct thorough analysis, evaluate possible courses of action, and provide recommendations Show less

    • Project Manager (Security Clearance: DHS Public Trust)
      • Apr 2019 - Mar 2020

      Drove hands-on project management initiatives, project oversight, and technical support for the DHS Office of the Chief Information Officer (Infrastructure Services Division). Strategically defined infrastructure implementation requirements, analyzed business needs, presented solutions and alternatives and validated solutions with Federal clients and stakeholders. • Maintained continuous alignment of project scope with strategic objectives and made recommendations to modify programs to enhance effectiveness and deliver on SLAs eGlobalTech | Continued • Managed project plans and schedules while working in close conjunction with the client and relevant stakeholders • Provided technical and project management oversight for up to 6 projects simultaneously, ensuring delivery of solutions were completed on schedule; communicated the delivery and execution, financials, schedules, risks, issues, and performance for all projects • De-conflicted a portfolio of project schedules and operations and maintenance activities with each other at the data centers; recommended implementation solutions to minimize schedule slips/ impacts • Developed mechanisms for monitoring project progress, intervention, and problem-solving with data center customers to meet productivity, quality, and customer satisfaction goals and objectives Show less

    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Program Management Analyst | Consultant (Security Clearance: DHS Public Trust)
      • Dec 2016 - Mar 2019

      Leverage effective project management tools and knowledge to steer and execute the program within timely and budgetary constraints for a highly visible $50 million federal government program. Streamline operational effectiveness and business processes to efficiently manage budgets and contingency while designing risk mitigation plans. Coordinate purchasing activities and negotiate contracts/purchase agreements with vendors to attain the best value for money. Ensure quality and compliance of operations with defined standard, procedures, and guidelines. Design and deliver handling backups, archiving, record additions/updates, building database enhancements, quality checking, and ad-hoc reports to relevant authorities. Identify and document business needs, requirements, and change requests in collaboration with key program stakeholders. • Track schedules, analyze program progress and recommend effective controls to accomplish program milestones while ensuring alignment with project plan, actionable status, and progress reporting. • Acknowledged for optimizing and ensuring timely maintenance of program onboarding and offboarding process, including operational rosters, distribution lists, and weekly/monthly reports. • Document and correspond complex concepts, trade-off analyses, and potential outcomes to the client and leaders in a professional manner. • Provide continuous updates, including monthly status and program management reports to the client regarding project data, status, technical needs, risks, issues, and opportunities. • Organize and attended meetings with management while documenting meeting minutes and action plans. Show less

    • United States
    • Retail
    • 1 - 100 Employee
    • Project Management Analyst
      • Nov 2006 - Jan 2017

      Oversaw the deployment, distribution, and shipment processes, including in-house staging, kitting, provisioning, and unpacking and repacking of devices. Designed and implemented robust processes and procedures that improved productivity and effectiveness of deployment projects by 40%. • Commended by management for delivering on 3-5 projects simultaneously by utilizing project management acumen • Monitored, reviewed, and managed status reports, action item logs, and due dates while ensuring compliance and executing all required implementation procedures as per defined guidelines • Extracted information from Teradata and Cognos data warehouse SQL by conducting and evaluating comprehensive reports and analysis • Cooperated with multiple cross-functional teams to ensure operational alignment of all internal project tasks including assignment of support teams with set standards • Delivered effective Teradata and Cognos training, guidance, and support to coordinators, global enterprise advisors, and leaders, resulting in decreasing reporting requests by 80% • Secured $3K in costs by conducting detailed assessments of price plans and billing for accounts across 2,000 lines as well as providing improvement recommendations Show less

Education

  • Anne Arundel Community College
    General Studies
    2008 - 2009

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