Experience

Visit Bloomington

• United States
• Hospitality
• 1 - 100 Employee

• Convention Sales Manager

  • Oct 2021 - Present



Western Michigan University

• United States
• Higher Education
• 700 & Above Employee

• Student Services Representative

  • Oct 2020 - Oct 2021

  I counseled 35-40 students daily on the various financial aid processes and procedures to ensure they were able to register for classes in future semesters and obtain their diploma. I provided extraordinary customer service to students and their families as they navigate college finances. I counseled 35-40 students daily on the various financial aid processes and procedures to ensure they were able to register for classes in future semesters and obtain their diploma. I provided extraordinary customer service to students and their families as they navigate college finances.



Discover Kalamazoo

• United States
• Travel Arrangements
• 1 - 100 Employee

• Business Development Manager

  • Jul 2017 - May 2020

  I was responsible for generating 30,000 room nights in tentative business and securing 16,000 room nights for future business annually in the corporate, government, & association markets. My annual budget for trade shows, client meetings, and familiarization tours was $75,000. I was responsible for generating 30,000 room nights in tentative business and securing 16,000 room nights for future business annually in the corporate, government, & association markets. My annual budget for trade shows, client meetings, and familiarization tours was $75,000.

• Assistant Director of Admissions

  • Aug 2014 - Jun 2017

  I managed a territory for a specific region and was responsible for meeting application, deposit and enrollment goals for the University. My territory saw a 2-3% increase annually in fall enrollment. I frequently presented University information at scheduled visit days for approximately 150-200 guests. I managed a territory for a specific region and was responsible for meeting application, deposit and enrollment goals for the University. My territory saw a 2-3% increase annually in fall enrollment. I frequently presented University information at scheduled visit days for approximately 150-200 guests.



Albion College

• United States
• Higher Education
• 300 - 400 Employee

• Admission Counselor

  • Jun 2013 - Jun 2014

  Conducted bi-weekly information sessions to students and parents on the admission process. and recruited target applicants to the College by collaborating with faculty and staff. I designed, implemented, and supervised a new calling team of 5 students that served on a rotation to call prospective students. Conducted bi-weekly information sessions to students and parents on the admission process. and recruited target applicants to the College by collaborating with faculty and staff. I designed, implemented, and supervised a new calling team of 5 students that served on a rotation to call prospective students.



North Central College

• United States
• Higher Education
• 700 & Above Employee

• Student Ambassador/Area Coordinator

  • Jan 2010 - Jun 2013

  Provided prospective students with a campus tour and a snapshot of the college. Served as an Area Coordinator for one Admission Counselor communicating with prospective students in her direct area.

• Math Tutor/Team Leader

  • Jan 2010 - Jun 2013

  Provided help with homework, study skills, and other areas where college students may struggle. Worked cooperatively with supervisor to ensure the Structured Study program was operating efficiently.

• First Year Student Mentor

  • Mar 2011 - Jun 2012

  I worked alongside a professor by helping 25 first year students become better acclamated to college. Throughout the term, I held meetings and organized social events.



Assurant

• United States
• Insurance
• 700 & Above Employee

• Finance Actuarial Intern

  • Jun 2012 - Aug 2012

  Assigned project of Seasonality reserves analysis to present for audit review. Pulled data from SQL and collated in Excel; constructed pivot tables to analyze trends. Presented to upper management of Actuarial Department for implementation regarding future reserves planning. Assigned project of Seasonality reserves analysis to present for audit review. Pulled data from SQL and collated in Excel; constructed pivot tables to analyze trends. Presented to upper management of Actuarial Department for implementation regarding future reserves planning.



Culver's of Peru

• United States
• Restaurants

• Crew Chief

  • Aug 2008 - Sep 2011

  Managing associate during designated shifts in charge of maintaining a clean environment, keeping a set break schedule for employees, and focused on customer satisfaction. Managing associate during designated shifts in charge of maintaining a clean environment, keeping a set break schedule for employees, and focused on customer satisfaction.